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By Zack Rubin | Thursday, Sep 01, 2016
Blue Cross Blue Shield, Dow Chemical, Goodyear Tire, Tufts Health Plan, and Fidelity Investments are working with The Conversation Project to encourage employees, retirees, and clients to have open and honest end-of-life care discussions with family and friends at home, before a health crisis occurs, and the discussion takes place in the intensive care unit.


Tag(s): The Conversation Project, Person- and Family-Centered Care
By Jo Ann Endo | Wednesday, Aug 31, 2016
On a recent Leadership Alliance call, experts explained a new law that's changing the way Medicare pays providers.


Tag(s): Efficiency and Waste Reduction, Cost Containment and Reduction, Quality Improvement, IHI Leadership Alliance
By Mike Briddon | Tuesday, Aug 30, 2016
To help you catch up at a glance, we’ve put together IHI’s top five picks from August 2016.


Tag(s): Quality Improvement, Patient Safety, National Forum, IHI Open School, Equitable Care Delivery
By Maureen Bisognano | Thursday, Aug 25, 2016
Our inability to more effectively design and manage processes also wears on clinicians and staff — decreasing their efficiency and productivity, undermining joy in work, contributing to burnout, and decreasing job satisfaction. But our patients and families bear most of the burden.


Tag(s): Quality, Cost, and Value, Flow - Moving Patients, Information and Materials Through Hospitals, Person- and Family-Centered Care
By Becka DeSmidt | Tuesday, Aug 23, 2016
Fans of bestselling author Dr. Abraham Verghese are excited that he will be a keynote speaker at this year’s IHI National Forum on Quality Improvement in Health Care. With high burnout rates among health care providers, Dr. Verghese's teachings about empathy and the importance of interactive patient care resonate with many.


Tag(s): Joy in Work, Person- and Family-Centered Care, National Forum
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