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By Kimberly Mitchell | Friday, May 29, 2015
Rancho Los Amigos Rehabilitation Center in Downey, California, used the lessons learned from the Disability Competent Care Learning Community (DCCLC) to better meet the needs of their patients. (The DCCLC is a CMS-funded initiative supported through a contract with The Lewin Group and the Institute for Healthcare Improvement). In this interview, Charmaine Dorsey, Rancho’s Director of Continuum of Care, talks with Gilbert Salinas, Rancho’s Chief Clinical Officer and former IHI Fellow, to describe ... read full post


Tag(s): Improvement Capability, Quality Improvement, Improvement Methods and Tools, Redesign Processes and Systems, Engage Patients and Families in Improvement, Engage Front-Line Staff in Improvement, Person- and Family-Centered Care
By Ross Hamic | Monday, May 18, 2015
Louisiana has a high prevalence of chronic diseases such as hypertension, diabetes, chronic kidney disease, and cardiovascular disease. With a common vision to improve primary care delivery for patients with complex chronic conditions, Blue Cross Blue Shield of Louisiana and the Louisiana Department of Health and Hospitals Office of Public Health formed the Louisiana Alliance for Better Health (LABH). Primary care physician Ross Hamic, MD, is a core team member for LABH’s participation in IHI’s ... read full post


Tag(s): Triple Aim for Populations, Chronic Condition, Cost Containment and Reduction, Data Reporting and Analysis, Collaboratives (IHI Breakthrough Series model), Engage Patients and Families in Care, Population Health, Primary Care, Regional Improvement, Complex Needs
By Kimberly Mitchell | Friday, May 15, 2015
There is a flurry of education around community health needs assessments (CHNAs), with US hospitals working to meet the recent IRS requirements. The core work of a CHNA is to understand and quantify the health needs in a hospital's geographic community, which can be the first step in designing an implementation plan to improve health equity and decrease disparities in health outcomes. CHNAs are an ideal starting point for hospitals and health systems to position themselves for financial health ... read full post


Tag(s): Triple Aim for Populations, Equitable Care Delivery, Population Health, Hospital, Community
By Kimberly Mitchell | Friday, May 15, 2015
In this blog post, Amy Reid, MPH, Senior Research Associate at IHI and co-chair of IHI’s Diversity and Inclusion Council, and Ron Wyatt, MD, MHA, DMS(Hon), Medical Director in the Division of Healthcare Improvement at The Joint Commission, discuss three ways the field of quality improvement can contribute to current national conversations on racism and #blacklivesmatter. Amy Reid (left) and Ron Wyatt (right)What is quality improvement?Quality improvement (QI) is an approach to getting better o ... read full post


Tag(s): Quality Improvement, Equitable Care Delivery, Health Reform in the US, Redesign Processes and Systems, Improvement Capability, Improvement Methods and Tools
By Kimberly Mitchell | Thursday, May 14, 2015
IHI’s Cindy Hupke, BSN, MBA, is director for IHI's Transforming the Primary Care Practice seminar. In this blog post, Hupke describes how the team-based approach IHI has espoused for over 15 years has become the gold standard as the patient-centered medical home (PCMH) model becomes more prevalent.I sometimes think about how little time most patients spend with their health care providers. Of the 5,000 waking hours in a year, even a person with a chronic health condition might only spend a few h ... read full post


Tag(s): Primary Care, Patient Engagement, Teamwork, Teamwork and Communication
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