Improvement Blog
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By Kimberly Mitchell | Friday, Jan 23, 2015
IHI, a leader in how to effectively take improvement results to full scale based on more than a decade of experience in the field, has refined its approach to include a more cohesive and balanced set of steps for achieving, and sustaining, systemwide change. In this blog post, Catherine Mather, IHI Senior Project Manager, interviews Mary Ellen Benzik, MD, Chief Medical Officer, Physician Network Operations, CHE Trinity Health System, about her work on the care model transformation she is leading ... read full post


Tag(s): Improvement Capability, Quality Improvement, Improvement Methods and Tools, Spreading Changes, Large-Scale Improvement, Leadership, Redesign Processes and Systems, Primary Care
By David Munch | Friday, Jan 23, 2015
Building quality improvement capability is not only about skill building. David Munch, MD, argues in favor of better support for middle managers who lead improvement efforts.


Tag(s): Improvement Capability, Quality, Quality and improvement, Quality and Patient Safety, Leadership, leadership for improvement
By Kim Flowers | Wednesday, Jan 14, 2015
Community-based organizations have an important role to play in encouraging patients and health care providers to communicate openly about end-of-life care wishes.


Tag(s): The Conversation Project, Conversation Ready, End of Life Care, Engage Patients and Families in Care, Person- and Family-Centered Care, Home Care
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