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By Kimberly Mitchell | Tuesday, Aug 19, 2014
Kelly McCutcheon Adams is a Director at IHI, teaching the Breakthrough Series College and other IHI courses.Organ donation rates, Breakthough Series Collaboratives, and teaching. If you had asked me in early 2003 — when I was the Emergency Department and Trauma-ICU social worker at Beth Israel Deaconess Medical Center in Boston — to explain these three elements and how I was involved with each, you would’ve been met with a blank look of confusion and some awkward silence. Ten years later, I can ... read full post


Tag(s): Improvement Capability, Breakthrough Series College, Collaboratives (IHI Breakthrough Series model)
By Kimberly Mitchell | Monday, Aug 11, 2014
Cindy Hupke is a Director at IHI and will be facilitating an innovative and inspiring new program on October 8-10 called IHI Learning Excursion Detroit.With major changes underway in our health care system, most hospital and system leaders are deeply engaged with transformational change in their organizations. This is hard work and many are struggling. It’s challenging to work with new payment models that reduce costs while also thinking about remaining financially viable in the long term — all ... read full post


Tag(s): Quality Improvement, Improvement Capability, Leadership, Lean, Cost Containment and Reduction
By Kimberly Mitchell | Thursday, Aug 07, 2014
Unlike the HCAHPS or other patient experience surveys, patient-reported measures (also known as patient-reported outcome measures) ask patients to assess their own functional health and well-being before and after a clinical treatment or procedure. In an interview with IHI Communications Specialist Jo Ann Endo, IHI Vice President Kathy Luther discusses how the use of patient-reported measures holds promise for getting more direct input from patients to help improve care delivery, and for helping ... read full post


Tag(s): Measurements, Quality Improvement, Improvement Capability
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