Improvement Blog
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By John Gauthier | Wednesday, Mar 19, 2014
Nigel Deen is a Research Assistant, Innovation, at the Institute for Healthcare Improvement. Last week, members of IHI’s Diversity and Inclusion Council traveled along the East Coast highlighting the positive impact mobile health clinics have in their respective communities. At each stop, we were amazed by the stories, the shared experiences, and the partnerships that these clinics have built within their communities. The tour proved to be a lens into work that has spanned decades; work that ex ... read full post

 

Tag(s): Mobile Health Map, Disparities, Equitable Care Delivery, equity, Population based management Medicare, Public Health, Triple Aim - The Best Care for the Whole Population at the Lowest Cost, Community, community based access and care for underserved populations
By John Gauthier | Wednesday, Mar 19, 2014
Martha Hayward is IHI's Lead for Patient and Public Engagement and is involved in IHI's Always Events initative. Listen to her on a recent WIHI on Recognizing Person- and Family-Centered Care.On the morning of my bilateral mastectomy, my husband and I checked in at hospital admissions at 6am. As the woman behind the desk put the hospital bracelet on my wrist she asked, “Why are you here today?”The words were hard to say. The diagnosis process had taken over two months before they discovered thre ... read full post

 

Tag(s): safety, Patient/Family Member, Cancer Care, Communication, Communication and other teamwork skills for high risk areas (TeamSTEPPS), Tools, Checklists - Safety
By John Gauthier | Wednesday, Mar 12, 2014
Implementing individual actions for patients and families, even if thoughtful and well intentioned, is not enough to ensure an optimal care experience for every patient, every time. An approach that may help your patient and family experience improvement efforts is IHI's Always Events framework.An Always Event is a clear, action-oriented, and pervasive practice or set of behaviors that provides the following• A foundation for partnering with patients and their families;• Actions that will ensure ... read full post

 

Tag(s): Always Events, Patient/Family Member, Patient & Familiy Centered Care practce, Patient & Familiy Centered Care practice, Patient advocacy
By John Gauthier | Monday, Mar 10, 2014
The Mobile Health Tour arrived in Washington DC late Saturday night. After a few days on the road, we were starting to feel a bit tired, but the DC mobile clinics provided the energy boost we needed. TownHall Education Arts Recreation Campus, located in Southeast DC, is a home away from home for the many underserved children and adults of East of the River, enabling them to participate in dance classes, music instructions, fine arts, academics, continuing education, mentoring, tutoring, recreat ... read full post

 

Tag(s): Mobile Health Map, Disparities, Equitable Care Delivery, Triple Aim - The Best Care for the Whole Population at the Lowest Cost, Reducing Avoidable ED Visits - Triple Aim Prototyping, Community, community based access and care for underserved populations
By John Gauthier | Saturday, Mar 08, 2014
Our second stop on the Mobile Health Tour brought us to the heart of Manhattan. Five mobile clinics lined 14th Street just beyond Union Square Park. During a bustling Friday morning, we heard from Marie Schall, an IHI Director, Anthony Vavasis, Director of Medicine with Callen-Lorde Community Health Center, and Delaney Gracy, CMO for the http//www.childrenshealthfund.org/health-care-for-kids/national-network/nyc-homeless. Marie spoke to the importance of innovation. Great health care requires co ... read full post

 

Tag(s): Disparities, Equitable Care Delivery, equity, Mobile Health Map, Community, community based access and care for underserved populations, Triple Aim - The Best Care for the Whole Population at the Lowest Cost, Reducing Avoidable ED Visits - Triple Aim Prototyping
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