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By Jo Ann Endo | Friday, Mar 29, 2013
It doesn’t matter how many times I see the video of Mrs. Rosie Bartel. It kills me every time. In the video, Rosie describes how, after she had what she thought would be a “routine” knee replacement surgery three years ago, she was told she had contracted a methicillin-resistant Staphylococcus aureus (MRSA) infection. Sixteen surgeries later (the most recent in February), the effects of the infection have led to a series of losses, including her home, her much beloved job, a large section of ... read full post


Tag(s): Patient & Family Centered Care, Patient and family engagement, Project JOINTS
By Azeem Mallick | Friday, Mar 29, 2013
Before I begin, let me preface this post by saying this is not a politically charged piece, nor is it a celebration or indictment of health care reform. I had the great pleasure of traveling to Victoria, British Columbia, in Canada, and Seattle, Washington, a couple of weeks ago with IHI’s wonderful reducing readmissions team. As you can imagine, flying from Boston’s Logan Airport to Victoria International Airport is not exactly an easy, direct flight, so there was a lot of time spent in termi ... read full post


Tag(s): Reducing Readmissions, Health Care Reform
By Joelle Baehrend | Tuesday, Mar 26, 2013
My mother lived three months from the time she was diagnosed with advanced stage lung cancer until her death.  In that time she endured chemotherapy, pneumonia, a urinary tract infection, untold finger pricks and jabs to manage her Type 1 Diabetes, and at the very end, one furious-looking and persistent bedsore. But if I were to name the single ailment that most robbed my mother of dignity and comfort in her last weeks of life, it would be the C. diff infection she contracted during her first ho ... read full post


Tag(s): Patient Experience, Hand Hygiene, speaking up, caregivers
By Cory Sevin | Monday, Mar 25, 2013
Home health care provides a unique service and a sorely needed, unique view of patient and caregivers’ situation and the factors that impact their ability to care for themselves. The home health Nurse, Social Worker, Aide, or Physical Therapist is the provider who sees the bags of old medications, the empty refrigerator, or the long stairs to the one bathroom. Home health care providers are in the homes of patients recently discharged from the hospital or emergency department when the patient is ... read full post


Tag(s): home healthcare, caregivers, Engage Patients and Families in Care
By Mike Briddon | Thursday, Mar 21, 2013
This is Oscar. Oscar is a six-year-old Australian Shepherd. He barks quite a bit. He bites his leash when we go for walks. And he is on a constant quest for food -- even if he has just eaten an entire apple pie, which he did one time.But despite his shortcomings and annoying idiosyncrasies, Oscar is also pretty much the best thing ever. (This, I imagine, is an opinion that many dog owners share about their own furry children.) As you can see from the picture, Oscar is a pretty happy dog. He smi ... read full post


Tag(s): Joy in Work, Workforce Satisfaction and Retention
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