During my 11 years as an IHI employee, I have heard or read quite a few patient stories. These first-hand accounts are incredibly powerful, and really connect me to the work I do here, and how we as an organization can make a difference. However, as a pretty healthy, active 34-year-old, I never had my own patient story — until last Friday.
My day started like any other Friday. I started plowing through my email and was in the process of working on some web pages for a new webinar when I star ... read full post