Improvement Blog
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By Azukile Nzuzo | Thursday, Aug 15, 2019
When patients newly diagnosed with HIV left the Bedfordview clinic before seeing a provider, staff across the facility collaborated to make a change. By mapping out the process of care, they identified gaps, adapted their approach, and created sustainable ways to better support patients using QI.


Tag(s): Improvement Capability, Quality Improvement, Person- and Family-Centered Care, Africa
By Sam Watson | Wednesday, Aug 14, 2019
We often hear that organizational culture is determined by the board and the CEO. Where does that leave everyone else? Sam Watson argues that organizational culture is a shared responsibility of the board, senior leadership, and staff.


Tag(s): Patient Safety, Leadership, Quality Improvement, Communication
By Maura Brennan | Tuesday, Aug 13, 2019
A physician shares what she’s learned about improving care for older adults. It's now part of a multi-stakeholder effort to make their city an age-friendly community.


Tag(s): Age-Friendly Health Systems, Geriatrics, Patient Safety, Quality Improvement, What Matters, Delirium, Joy in Work
By Joseph Mauti | Thursday, Aug 08, 2019
An experienced QI Advisor shares his tips for working on population health in communities.


Tag(s): Triple Aim for Populations, Community, Communication, Teamwork, Quality Improvement
By Susan Edgman-Levitan | Wednesday, Aug 07, 2019
As clinicians, we forget that patients are often incapacitated in some of the most dangerous places in our health care system.


Tag(s): Person- and Family-Centered Care, Patient Safety, Engage Patients and Families in Care, Engage Patients and Families in Improvement, Communication, Quality Improvement
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