| Tuesday, Sep 17, 2019
One of the originators of the idea to ask patients “What matters to you?” reminds us that this question is most important in the shared decision-making process.
| Thursday, Sep 12, 2019
Black women’s voices must be amplified to address structural racism and implicit bias in health care. Efforts to create a safer, more respectful maternal health experience for black women will benefit all women.
| Wednesday, Sep 11, 2019
The World Health Organization (WHO) challenge to “Speak Up for Patient Safety” reminds us that speaking up is an essential part of safety initiatives around the world.
| Tuesday, Sep 10, 2019
Diversity is a worthy goal, but it is insufficient unless all staff members are treated with respect and dignity and have equitable access to employment opportunities. One of England's most influential health care chief executives explains why workforce equality is an integral part of their quality improvement journey.
| Thursday, Sep 05, 2019
As health systems mobilize in pursuit of the Triple Aim, more are sharing their quality improvement skills with their community partners. A health care improvement veteran explains why her top-ranked organization understands they can’t improve community health on their own.