Improvement Blog
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By Karen Baldoza | Thursday, Jul 18, 2019
Karen Baldoza describes her perspective on the past, present, and future of building individual and organizational capability for improvement.


Tag(s): Improvement Capability
By Donald M. Berwick | Wednesday, Jul 17, 2019
At the 2019 International Forum on Quality and Safety in Healthcare in Glasgow, IHI President Emeriti Don Berwick and Maureen Bisognano shared times they’ve changed their minds throughout their careers as leaders in health care. In a new interview, Berwick reflects on what he said in Glasgow, why he and Bisognano felt it was so important to share personal examples of vulnerability and growth, and how leaders should learn by listening to others.


Tag(s): Leadership, Quality Improvement
By Sam Watson | Tuesday, Jul 16, 2019
Governance influences leadership, which influences culture. When leaders and board members commit to culture change, the benefits spill into other areas that contribute to safe, high-quality care. Sam Watson, a member of the IHI Board of Directors and National Steering Committee for Patient Safety, offers three recommendations for board members to evolve their role.


Tag(s): Leadership, Governance and Boards, Quality Improvement, Patient Safety, Culture of Safety
By Niñon Lewis | Thursday, Jul 11, 2019
IHI has learned a lot from collaborating with more than 200 organizations around the world to promote the IHI Triple Aim ― that is, better care for individuals, better health for populations, and lower per capita costs. Niñon Lewis, a long-time leader of this work, says learning from the past decade consists of five overarching lessons on how to improve population health.


Tag(s): Triple Aim for Populations, Equitable Care Delivery
By Celumusa Ndimande | Tuesday, Jul 09, 2019
Building momentum for QI, distributing resources effectively, remapping patient flow, and engaging support from staff are achievable in limited resourced settings. IHI's Celumusa Ndimande shares how frontline workers at a community health center fostered these efforts to improve the quality of tuberculosis care.


Tag(s): Africa, Improvement Capability, Quality Improvement
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