Improvement Blog
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By Yael Gill | Wednesday, Oct 18, 2017
Nursing professionals can earn their way to the IHI National Forum by entering this essay contest.


Tag(s): National Forum, Hospice
By Tejal Gandhi | Tuesday, Oct 17, 2017
No one goes into medicine planning to be disrespectful, but time pressures and heavy panels of patients can create an environment that can challenge our professionalism. Demonstrating respect - and building trust as a result - is essential to improving patient safety.


Tag(s): Patient Safety, Person- and Family-Centered Care, Engage Patients and Families in Care, Adverse Event
By Stephanie Coulombre | Friday, Oct 13, 2017
Health literacy goes beyond understanding health care terminology. Having a shared understanding — with both patients and colleagues — of the meanings of our words is necessary for safe, effective, and equitable systems of health and care.


Tag(s): Person- and Family-Centered Care, Communication, Engage Patients and Families in Care, Patient Safety
By Steven Spear | Thursday, Oct 12, 2017
Organizations often want to develop a strategic plan. But even a great plan is not how things are going to happen. It's a prediction. If we view our plan as our best idea in the moment, then we’ll prepare ourselves to accept feedback and find opportunities for improvement.


Tag(s): Leadership
By Kate Lally | Tuesday, Oct 10, 2017
How might a clinician start learning what matters most to their patients about end-of-life care? One way is to talk about choosing a health care proxy. In this interview, Kate Lally, MD, FACP, Chief of Palliative Care, Care New England Health System, shares how she does this.


Tag(s): End-of-Life Care, Person- and Family-Centered Care
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