| Thursday, Mar 05, 2015
IHI Executive Director Frank Federico highlights some of the resources IHI has developed for care providers, middle managers, executives, boards, and others to encourage patient and family engagement to make care safer.
| Wednesday, Oct 15, 2014
Inadequate health literacy can lead to numerous negative effects on an individual’s health, including poor self-care, increased utilization of services, worse outcomes, and decreased likelihood of receiving preventive care. Poor communication also contributes to unnecessary readmissions and reduced patient satisfaction and engagement.