Safety First Blog
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By Kimberly Mitchell | Monday, Oct 20, 2014
A recent article in BMJ Quality doing so can increase safety and buoy the morale of those working hard to improve patient care. Joelle Baehrend is Fellowship Director at IHI and the Content Manager for IHI’s Patient Safety Focus Area.At IHI we’re often reminded by our dear colleague and intrepid patient safety expert, Carol Haraden, that “hope is not a plan.” It’s become common wisdom here in the office and among the thousands of improvers who commit to moving beyond hoping things will impro ... read full post


Tag(s): Patient Safety, Engage Front-Line Staff in Improvement, Quality Improvement, Workforce Satisfaction and Retention, Joy in Work
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