Please wait while you are being redirected ...
This site is best viewed with Internet Explorer version 8 or greater. Check your browser compatibility mode if you are using Internet Explorer version 8 or greater.
Log In / Register
Newsletter Sign Up
Newsletter Sign Up
Sign up for IHI's Email Services
Improving Health and Health Care Worldwide
Engage with IHI
Vision, Mission, Values
Science of Improvement
How to Get Involved
In the News
All Topics A-Z
Quality, Cost, and Value
Triple Aim for Populations
IHI National Forum
Passport to IHI Training
WIHI Audio Program
Certified Professional in Patient Safety (CPPS)
IHI Open School
How to Improve
IHI White Papers
Audio and Video
Engage with IHI
Engage with IHI Overview
News Archive by Year
Vision, Mission, and Values
Science of Improvement
How to Get Involved
IHI LR 2 Col
News Archive by Year
News by Year
hfma Leadership magazine, December 14, 2012:
What Makes an ACO Tick? Three Tips from Tucson
During a September Institute for Healthcare Improvement webcast, “Pioneering ACOs: What Do We Know So Far?”, two executives from Arizona Connected Care shared tips for accountable care organization (ACO) development.
University of Missouri Health System School of Medicine, December 17, 2012:
Interprofessional Quality and Safety Training Could Transform Health Care
In the December 2012 issue of the journal Health Affairs, researchers at the University of Missouri and five other universities describe how medical and nursing schools could join forces to prevent potentially deadly errors, based on findings from the Retooling for Quality and Safety initiative, spearheaded by the IHI Open School and Josiah Macy Jr. Foundation.
Fast Company, November 26, 2012:
The Best Medicine for Fixing the Modern Hospital
This article states that the latest medical breakthrough is the hospital room itself and references the work of IHI Senior Fellow Blair Sadler, who led a team in 2011 that evaluated the costs and benefits of the best "evidence-based" hospital design (and co-authored an IHI white paper on the topic).
HealthLeaders Media, December 06, 2012:
Q&A: Don Berwick Reflects on Healthcare Reform, Part 1
A year after leaving his position as Administrator of the Centers for Medicare & Medicaid Services, Don Berwick, MD, talked with HealthLeaders Media. Berwick is the founder and former President and CEO of the Institute for Healthcare Improvement.
Infection Control Today, December 03, 2012:
Back to Basics: Hand Hygiene
The "Back to Basics: Hand Hygiene" article (page 42) reviews fundamentals for reducing the risk of infection by implementing best practices for hand hygiene. IHI Director Diane Jacobsen says visible reminders to staff to complete hand hygiene can be powerful.
Kaiser Health News, December 10, 2012:
What Sea World, Universal Studios, and the Zoo Can Teach Health Care Executives
Participants at IHI's 24th Annual National Forum on Quality Improvement in Health Care (December 9-12, 2012, in Orlando, Florida) have the opportunity to visit Sea World, Universal Studios, and the Central Florida Zoo to learn from the pros about how to make their health systems safer.
Healthcare Finance News, November 26, 2012:
UCSF Medical Center Program Slashes Heart Failure Readmissions
The hospital initiated the program to reduce hospital readmissions for elderly patients with heart failure in late 2008, in collaboration with the Institute for Healthcare Improvement and with funding from the Gordon and Betty Moore Foundation.
New Zealand Doctor Online, November 21, 2012:
New Global Trigger Tool Introduced to Reduce Unintentional Patient Harm
The Global Trigger Tool was first developed in the US by the Institute for Healthcare Improvement and is now used widely, including in many New Zealand hospitals.
Health Affairs Blog, November 20, 2012:
At IHI Event, Discussion of Trading Hospital Cost Reductions for Flexibility
This blog post reviews some highlights of the panel discussion with hospital leaders at the November 8 IHI event, "Out of the Blocks: Where Does Health Care Go from Here?", at which leaders said they could deliver costs reductions if they get some regulatory relief in the form of fewer standards and measures.
Healthcare IT News, November 09, 2012:
Post-Election Healthcare Issues Will Be Local, Say Frist and Daschle
At IHI's "Out of the Blocks" event on November 8, former Senators Bill Frist and Tom Daschle agreed on quite a few things about this post-election era: chief among them, the fact that health care will be local and that regulators would be key in the implementation of the Affordable Care Act going forward.
MedPage Today, November 09, 2012:
Medicare Changes Likely Soon, Experts Say
At IHI's "Out of the Blocks" event on November 8, former Senators Tom Daschle and Bill Frist commented that cost containment for Medicare and Medicaid will definitely be part of the cost-cutting conversations to reduce the federal deficit.
Boston Globe, November 05, 2012:
Hospitals Look to Lower Readmission Rates
A new federal program under the Affordable Care Act is meant to force improvement in the overall care of some of the sickest seniors; however, the problem — and the solution — is not fully within hospitals' control and requires a community approach, like the approach IHI is using as part of the STAAR initiative.
New York Times, October 29, 2012:
Ghana: A Grant Meant to Curb Infant Mortality Focuses on Getting Mothers to the Hospital
IHI received a $5 million grant from the Bill & Melinda Gates Foundation to work on a very specific problem: how to get new mothers in Ghana to hospitals.
The Mining Journal, October 03, 2012:
Fine for Readmission Rates Clarified
Portage Health is one of several hospitals in Michigan that was "fined" due to excessive readmission rates for heart attack, heart failure, and pneumonia patients.
Healthcare Finance News, October 16, 2012:
Partnership in Prevention Award Winner Honored for Achievements in Eliminating HAIs
The Saint Raphael Campus of Yale New Haven Hospital was recognized for the 2012 Partnership in Prevention Award for achieving the greatest sustainable improvements towards eliminating healthcare-associated infections (HAIs), attributed in part to implementing the Institute for Healthcare Improvement Central Line Bundle.
HealthLeaders Media, October 18, 2012:
Medical Harm Complaint System Could Be Quality Data Goldmine
The federal Agency for Healthcare Research and Quality will launch a first-of-its kind federal pilot project designed to make it easier for patients to directly complain about medical errors, safety issues, and harm sometime next year. Many say the information it will produce will be a goldmine for quality improvement.
Health Affairs, October 10, 2012:
High-Performing Organizations Point the Way
The core theme of the book, "Pursuing the Triple Aim," by IHI CEO Maureen Bisognano and co-author Charles Kenney, is that high-performing health care requires making a diligent commitment to understanding patients’ needs, working tirelessly to reengineer processes, and making a commitment to continuous improvement.
MedPage Today, September 26, 2012:
Is There an 'App' for That?
According to Dr. David Nash, we have been making slow but steady improvement in health care quality and safety across all sectors of our industry. In this article, he points out some of those improvements, including the IHI Open School online courses that are helping students gain access to critical training in these areas.
WBUR CommonHealth Blog, September 25, 2012:
Health Care Goes to the Movies — and the Picture Is Bleak
A brief review of three new films (Escape Fire, Money & Medicine, and The Waiting Room) that explore various broken aspects of the health care system — overtreatment, high cost, lack of access, and more.
hfm Leadership Magazine, September 24, 2012:
What Virginia Mason Learned from Toyota
An excerpt of a book chapter on Virginia Mason Medical Center, from the book "Pursuing the Triple Aim" by IHI CEO Maureen Bisognano and Charles Kenney.
Omaha World Herald, October 01, 2012:
Hospitals Try New Ideas to Kill Germs
Hospitals locally and nationwide are seeking, and finding, novel ways to prevent germs and infections from being transmitted from patient to patient and health care worker to patient.
The Citizen, September 21, 2012:
ARV Clubs Are an Effective Way of Relieving the System
In 2010 in South Africa, the City of Cape Town’s health department, the Institute for Healthcare Improvement, and Medecin Sans Frontieres came up with an ingenious solution to unclog overburdened health clinics, reduce staff burnout, and ease the long queues of those waiting to collect their HIV medication: the formation of ARV clubs.
NPR's Shots Health Blog, September 20, 2012:
The 'Facebook Effect' on Organ Donation
Since Facebook launched its organ donation campaign feature in May 2012, around 275,000 users have posted their donor status on the site. IHI Senior Fellow Blair Sadler says, "It shows the enormous potential of social media."
The New Zealand Herald, September 21, 2012:
Saving Lives: Creating a Culture of Improvement
Counties Manukau's health education and research centre, Ko Awatea, is a key factor in the battle to deliver better quality health care in New Zealand. Ko Awatea was created in partnership with the Institute for Healthcare Improvement.
Huffington Post, September 19, 2012:
New Hope for Mothers and Newborns in Africa
IHI Senior Vice President Dr. Pierre Barker describes how a whole community in Central Ghana abandons work for a day and comes together to support a radical new approach to dealing with the region's high rates of death for mothers and their newborns.
hfm Magazine, September 03, 2012:
Bookshelf: Pursuing the Triple Aim
The book, "Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs," is inspiring and full of practical ideas for hospital systems and provider practices.
Bloomberg, August 22, 2012:
Diving into Health Care Is Dangerous to My Health
Imagine what the US could do if it harnessed its resources and talent to focus our health care system on disease prevention, rather than on managing disease.
Fife Today, August 27, 2012:
The Heart of the Hospital
Dr. Chris McKenna, consultant acute physician at Victoria Hospital in Kirkcaldy, Scotland, is undertaking the year-long Improvement Advisor course through the Institute for Healthcare Improvement in Boston to help quality improvement in his field, and is already implementing some of his ideas at the hospital.
Kaiser Permanente News Center, August 20, 2012:
Kaiser Permanente Fellow Begins Studies at the Insitute for Healthcare Improvement
Kaiser Permanente congratulates Margo Maida, Director of Delivery System Reform for Santa Clara Valley Health & Hospital System, who began her year fellowship in July at IHI in Cambridge, Mass.
HealthLeaders Media, August 23, 2012:
'Hospital of the Future's' Top 20 Features
Quality improvement through design: IHI Senior Fellow Blair Sadler says, "My experience is still that the majority of CEOs don't get the powerful connection between the physical space of a hospital and its quality."
Hospital & Health Networks, August 01, 2012:
Innovations in Patient Care Delivery
Hospitals are striving to become high-value organizations that provide patient-centered, fiscally prudent care. This article includes a CEO checklist, five steps to innovation, and case studies of two health care systems.
HFMA Leadership Bulletin, August 01, 2012:
HFMA Leadership Bulletin: Most Read Articles August 2012
The August 2012 e-bulletin highlights 10 hot-button Leadership articles that struck a chord with the HFMA C-suite audience. Included as #2 Most Read is an article by IHI's Kathy Luther, "Eliminating Waste Without Harming Quality."
AARP Blog, August 15, 2012:
Can We Talk? The Conversation Project
Dying may be taking a turn for the better. People, it seems, are beginning to talk about end-of-life issues before the end. The Conversation Project aims to get the subject started around the kitchen table.
USA Today, August 16, 2012:
Far More Could Be Done to Stop the Deadly Bacteria C. diff
Despite a decade of rising C. difficile rates, health care providers and the government agencies that oversee them have been slow to adopt proven strategies to reduce the infections.
HealthLeaders Media, July 26, 2012:
Hospitals' Adverse Event Reporting Systems Inadequate
An Office of Inspector General's report again poked holes in the credibility of the nation's hospital patient harm reporting system.
Huffington Post, July 27, 2012:
Not Just Drugs: What Will It Take to Stop Mother-to-Child Transmission of HIV
IHI researchers show that without better health care delivery systems to overcome challenges, the breakthrough medical discoveries that can block transfer of the virus from mother to infant will not be effective, and the dream of an "HIV-free generation" will be deferred.
North Country Now, June 29, 2012:
Staff at Claxton-Hepburn in Ogdensburg Get Safety and Quality Improvement Training
Senior staff at Claxton-Hepburn Medical Center in Ogdensburg, New York, have received training on patient safety and quality improvement skills through the IHI Open School for Health Professions online courses.
Charlotte Observer, June 26, 2012:
Former Federal Health Official Dr. Donald Berwick Says Health Care Should Be a Human Right
Dr. Donald Berwick said Tuesday that the health care system can follow proven methods to make care safer, more effective, and less expensive.
Boston.com Political Intelligence, June 28, 2012:
Supreme Court Grants Victory to President Obama, Upholding Constitutionality of 2010 Health Care Law
The ruling reaffirms the most ambitious and controversial undertaking of Obama's first term: attempting to guarantee that most of the 45 million Americans without insurance will get better access to medical care.
Becker's Hospital Review, June 28, 2012:
25 Healthcare Leaders React to Supreme Court's Decision to Uphold PPACA
IHI CEO Maureen Bisognano comments: "The Affordable Care Act, when fully implemented, has the potential to expand access for tens of millions of Americans to vital preventive services and care for chronic conditions. Both are crucial to improving care in America at a time when all of the metrics for chronic conditions are going the wrong way."
Boston Globe, June 29, 2012:
Justices Back Health Law, Change Political Landscape
The US Supreme Court Thursday upheld President Obama’s national health care law, including its requirement that most Americans obtain insurance.
HealthLeaders Media, June 29, 2012:
Providers, Payers Largely Favor PPACA Decision
Most of the health care industry appeared pleased with Thursday's majority Supreme Court decision to uphold most provisions of the Patient Protection and Affordable Care Act.
Times-Standard, June 19, 2012:
Home Test for Colon Cancer Can Save Lives
A risk-free, inexpensive test that can be done at home could be the answer to reversing a colon cancer rate that is among the worst in the state of California.
The Huddersfield Daily Examiner, June 09, 2012:
Huddersfield Doctor Heads to USA on Prestigious Fellowship
Consultant anaesthetist Dimple Vyas has been selected as one of just four UK health professionals to take part in the one year Quality Improvement Fellowship at the Institute for Healthcare Improvement.
New York Times, June 03, 2012:
Treating You Better for Less
A growing number of hospitals, doctors, employers, and health insurers are finding ways to reduce the cost of delivering medical care while maintaining or improving quality.
The Connecticut Mirror, May 28, 2012:
Checklists, Teamwork Minimizing Mistakes in Medicine
Hospitals are trying to prevent errors using techniques as complex as data analysis and as seemingly simple as teamwork and use of checklists.
Care360 Blog, May 15, 2012:
Care360 Focuses on Triple Aim
Care360 describes how they are committed to helping the health care community achieve the Triple Aim goal, the framework developed by the Institute for Healthcare Improvement.
Boston Globe, May 14, 2012:
In Health Care, Cheaper Can Mean Better
In this Op Ed, Dr. Donald Berwick asks and answers: Can Massachusetts’ health care be universal, excellent, and far less expensive? Absolutely. The route is simple: improve care.
North Country Now, April 25, 2012:
Claxton-Hepburn Hospital in Ogdensburg Earns Recognition for Cutting Costs, Maintaining Quality
Claxton-Hepburn Medical Center has been recognized by the Institute for Healthcare Improvement for reducing costs while maintaining high quality care.
Boston Globe White Coat Notes, April 16, 2012:
Dr. Karen Boudreau Named Chief Medical Officer at Boston Medical Center HealthNet Plan
Dr. Karen Boudreau, a former Senior Vice President at the Institute for Healthcare Improvement, joins Boston Medical Center HealthNet Plan, a nonprofit that provides coverage for people on Medicaid and in state-subsidized health plans.
Boston Globe, April 17, 2012:
In Fight to Cut Health Costs, Resist Stiffer Regulation for Now
This editorial talks about legislative efforts in Massachusetts aimed at reducing health care costs.
Vanderbilt Nurse, April 18, 2012:
A fall can be devastating for a geriatric patient, resulting in injuries that severely impact their function and independence. IHI created a list of fall risk indicators.
Kaiser Health News, Capsules Blog, March 21, 2012:
Berwick Still Looking Ahead, On the Bright Side
Most of Berwick’s speech at IHI's International Summit highlighted projects and ideas about increasing access to care, improving health, and decreasing cost. He did take time, however, to call on health care professionals to mobilize politically and defend the law.
HealthLeaders Media, March 22, 2012:
ACA Turns Two: Has It Improved Quality of Care?
Lawmakers clearly put a heavy emphasis on quality of care when they crafted the Patient Protection and Affordable Care Act. The word "quality" appears 563 times. But is there any evidence this law, which marks its second birthday this week, has improved quality of care?
Chicago Tribune, April 05, 2012:
Gauging Quality of Care, Safety Raises Questions
Medicare data find higher rates of complications at teaching hospitals, including four hospitals in Chicago.
Michigan Live (MLive), April 02, 2012:
Patients Must Demand Better Health Care If They Want to Fix Broken System
It’s clear health care professionals in our country are stuck in a broken, complex scheme comprised of smaller, broken parts. The good news: many people are working hard to improve the existing health care system in America.
Healthcare Finance News, April 05, 2012:
Women in Healthcare: Maureen Bisognano
A conversation with Maureen Bisognano, president and CEO of the Institute for Healthcare Improvement.
Politico, April 02, 2012:
Medicaid Pushes for Fewer Early Births
There’s one deceptively simple change in obstetric care that can save millions of dollars and lead to healthier babies and healthier moms: stopping women and their obstetricians from inducing births before 39 weeks without a pressing medical reason.
Today's Hospitalist, March 16, 2012:
A Second Day Job Half a World Away
Hospitalist Dr. Kedar Mate splits his time between Manhattan's New York-Presbyterian/Weill Cornell Medical Center, where he is an assistant professor of medicine, and the Cambridge, Mass.-based Institute for Healthcare Improvement, where he collaborates with others to redesign health systems around the world.
Wall Street Journal, March 18, 2012:
Avoid Being Readmitted to a Hospital
Returning to the hospital after you have been treated and released is costly—and in many cases, avoidable. Here are some tips to help keep you recovering at home.
Association of Healthcare Journalists, February 09, 2012:
Parting Thoughts: Berwick Shares Views on Media Coverage of Health Care and Reform
Dr. Don Berwick left the Centers for Medicare and Medicaid Services (CMS) in December 2011 and agreed to share his thoughts with AHCJ President Charles Ornstein about media coverage of CMS, health reform and his tenure.
Muskogee Phoenix, February 06, 2012:
Cherokee Health Services Undergo Revamp
Cherokee Nation Health Services is applying better practices to improve patient care with 28 projects. Some of the projects affect every aspect of patient care, and others affect the way the hospital conducts common procedures.
The Times, Trenton, February 07, 2012:
Trenton's Henry J. Austin Health Center Claims Significant Reduction in Wait Time for Patients
The average wait time at the health center is now two days, thanks to a half-year effort to get people to available doctors sooner. The result has been better health in the community and less non-emergency use of hospital ERs, community health professionals say.
Healthcare Finance News, February 10, 2012:
Six Things Don Berwick and Gerry Shea Say about America's Healthcare System
In a recent WIHI radio show titled “The Social Imperative to Demonstrate That Better Care Equals Lower Costs,” Berwick and Shea spoke on the climbing costs associated with today’s health care system and highlighted six things to know about the current state of America’s health care system.
Healthcare Informatics, February 27, 2012:
Bridging the Care Transition Gap
Is health care reform driving better care management transitions?
Anesthesiology News, March 07, 2012:
Mission: Improve Post-Discharge Follow-Up
The Discharge Follow-Up Appointment Challenge is a collaboration of the government, hospitals, provider groups, employers and patient advocates. It has the goal of supporting information technology that improves care transitions and avoids unnecessary hospital readmissions.
The Guardian Professional, Healthcare Network, February 29, 2012:
Live Blog: Andrew Lansley at Nuffield Trust Policy Summit
This article features the Healthcare Network's live blog of UK Health Secretary Andrew Lansley's speech at the Nuffield Trust's health policy summit.
FederalNewsRadio.com, February 27, 2012:
Biographies: L. Gordon Moore, MD
This piece profiles L. Gordon Moore, MD, a national leader in improving health care in primary care and medical office practices.
Healthcare Informatics, February 27, 2012:
How Healthcare Reform Is Driving Better Care Management Transitions
Pat Rutherford, RN, IHI Vice President, says there is a new awareness of the importance of care transitions compared to just five years ago, although she sees a need for better partnerships between IT solution vendors and quality improvement experts, to create system-wide solutions in an infrastructure that is often fragmented.
AMN Healthcare, February 21, 2012:
The Connection Between Employee Satisfaction and Patient Satisfaction
Hospitals must be proactive to ensure that patients are having a positive experience, and research shows that one of the best ways to improve patient experience at your facility is to make sure your employees are engaged and satisfied with their work experience.
Kaiser Health News, February 13, 2012:
Experts Question Medicare's Effort to Rate Hospitals' Patient Safety Records
Medicare's first public effort to identify hospitals with patient safety problems has pinpointed many prestigious teaching institutions around the nation, raising concerns about quality at these places but also bolstering objections that the government's measurements are skewed.
Huffington Post, February 16, 2012:
Washington Needs to Call a Doctor
Dan Rather writes about his recent interview with Dr. Donald Berwick, former Administrator of the Centers for Medicare & Medicaid Services, who departed his post in Washington in December 2011.
Kaiser Health News, January 30, 2012:
Doctor, Did You Check Your Checklist?
Hospitals are implementing many strategies to improve patient safety, including using checklists, promoting hand hygiene, improving communication between doctors and nurses, designing equipment to reduce errors, and digitizing patient records.
Washingtonian, January 27, 2012:
Minor Mistakes, Deadly Results
Thousands die in hospitals because of simple oversights made by doctors and nurses. This article describes how hospitals can improve patient safety.
US News and World Report HealthDay, January 27, 2012:
IV Acetaminophen Linked to More Child Overdoses
There is confusion over measurement guidelines for intravenous formulation of acetaminophen for fever and pain in a hospital setting, particularly among the youngest patients, that can result in the accidental administration of doses that are up to 10 times more than the proper amount.
Today's Hospitalist, January 12, 2012:
You're Fired (By Your Patient, Not Your Group)
Physicians can learn much from being "fired" by a patient, both about being a better doctor and about improving a health care system that patients can find frustrating.