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Relias Media, February 01, 2020: Work Culture: Breaking Down Silos, Ending the Silence
Experts say workplace culture change — a critical issue in an era of pervasive burnout — must include leadership, but it often begins at the grassroots level with some simple but aggravating problem.
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OSHA Healthcare Advisor, January 15, 2020: IHI Pushes Safety as a Primary Business Strategy
Hospital leaders must adopt safety and quality as primary business strategies, rather than regarding them as tertiary metrics that rank below finances and other stressors on the C suite’s list of top priorities.
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Live Well Nebraska, January 13, 2020: Methodist Hospital unit focuses on keeping older patients active
For hospitals, balancing the need to keep patients safe from injurious falls while still preserving their mobility can be challenging... If patients don’t keep moving, they can get weaker.
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The DC Line, January 10, 2020: Vital signs: Checking in on DC’s Maternal Health Care Crisis
The spotlight on maternal health in America has grown in intensity over the last few years. There has been increased scrutiny about the care available to expectant mothers, especially in black communities where health care can be deficient.
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Modern Healthcare, January 09, 2020: A Living Wage for Healthcare Workers Is Essential to Achieve Health Equity
Increasing recognition that achieving health equity is critical to delivering on the full promise of healthcare's Triple Aim has led many health systems to reimagine their contributions to improving health and well-being through their policies and practices as employers, investors and purchasers.
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DotMed, January 06, 2020: Tips for Managers Seeking Better Collaboration Among Healthcare Professionals
When managers fully understand the different ways in which individuals, including themselves, identify and communicate problems and solutions, also known as influencing styles, they’ll have a much better chance of achieving successful outcomes.
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The New York Times, January 03, 2020: Older People Need Geriatricians. Where Will They Come From?
The medical profession has been troubled for years by a persistent shortage of doctors who treat the oldest and sickest patients.
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Healthcare Executive, January 01, 2020: The Role of Racism as a Core Patient Safety Issue
Maternal mortality rates in the US are rising, particularly among black women. This article describes three things health care leaders can do to understand the contributing causes of mortality, including racism, and factors to reduce inequities and improve safety in maternal health.
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HealthLeaders, December 23, 2019: IHI Pushes Safety as a Primary Business Strategy
Hospital leaders must adopt safety and quality as primary business strategies, rather than regarding them as tertiary metrics that rank below finances and other stressors on the C suite's list of top priorities.
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HIC Prevent, December 20, 2019: Burnout: What If The System Is Broken — Not The Worker?
Facing an epidemic of burnout, healthcare workers are turning to all manners of self-care to stop the bleeding and stay at the patient bedside. But what if the system is broken — not the worker?
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FierceHealthcare, December 12, 2019: Healthcare Must Look Inward to Better Address Social Determinants of Health, Berwick Says
Healthcare Must Look Inward to Better Address Social Determinants of Health, Berwick Says
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HealthLeaders, December 12, 2019: Berwick Outlines Sweeping 7-Step Campaign for Quality Movement
Berwick Outlines Sweeping 7-Step Campaign for Quality Movement
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FierceHealthcare, December 10, 2019: Health Systems Must Tackle Workplace, Patient Safety in Tandem
Health Systems Must Tackle Workplace, Patient Safety in Tandem
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HealthLeaders, December 10, 2019: IHI Looks to Expand 'Age-Friendly' Health Systems
IHI Looks to Expand 'Age-Friendly' Health Systems
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Modern Healthcare, December 09, 2019: IHI Releases Principles for Improving Patient Safety Measures
IHI Releases Principles for Improving Patient Safety Measures
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HealthLeaders Online, November 26, 2019: Soft Skills That Deliver Hard Results
HealthLeaders Online published this in-depth story about joy in work that includes a commentary from Jessica Perlo as well as information about the IHI Joy in Work framework.
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Patient Safety and Quality Healthcare , November 25, 2019: Q&A: The Impact of To Err is Human at 20
Patient Safety Quality Healthcare published a Q&A with Patricia McGaffigan about the 20th anniversary of To Err is Human.
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The Hospital Leader, November 08, 2019: The Top 10 Articles Hospitalists Should Know about from Last Year
A chart from IHI's “Recover Hope” campaign pledge is included in this article in The Hospital Leader.
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HIT Consultant , November 07, 2019: Key Challenges Driving Toward Age-Friendly Care For The Future
This article mentions the Institute for Healthcare Improvement and its aim to to help all US hospitals and health systems provide age-friendly health care.
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Good Day Central Illinois - WYZZ-TV, October 29, 2019: The Importance of Age-Friendly Care
Terry Fulmer mentioned IHI in an on-air segment from Good Day Central Illinois, covering the recent survey, Driving Towards Age-Friendly Care for the Future, from Web MD and the John A. Hartford Foundation.
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The Advisory Board Company Online, October 25, 2019: The 7 Key Factors Driving $1 Trillion in Wasteful Health Care Spending
The Institute for Healthcare Improvement recently released a call to action aimed at an audacious goal:identifying and eliminating 50 percent of all non-value-added waste in the health care system by 2025. This article dives into the report to understand how its authors measure and define waste, and to explore the drivers they identify.
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Harvard Medical School , October 23, 2019: 9 Elected to National Academy of Medicine
Tejal Gandhi is among nine HMS physicians and scientists recently elected to the National Academy of Medicine that recognizes individuals who have demonstrated outstanding professional achievement and commitment to service. Election to NAM is considered one of the highest honors in the fields of health and medicine.
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Modern Healthcare Online, October 19, 2019: Copying and Pasting of EHR Data may Insert Problems
Commentary from IHI Leadership Alliance member Dr. Mark Jarrett was included in this Modern Healthcare article about patient safety and EHRs.
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Healthcare Finance News , October 17, 2019: Solving the Social Determinants Requires the Right Tech and a Better Payment Model
Commentary from Somava Stout on social determinants of health is included in this article.
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New Zealand Doctor , October 15, 2019: 'Joy at Work' Survey Under Way in Southern General Practices
This article mentions IHI's recent focus on improving joy in work as an important part of achieving high quality health care.
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Mississippi Business Journal Online , October 11, 2019: Rural Groceries Fill Need, Face Struggles
According to 100 Million Healthier Lives, convened by the Institute for Healthcare Improvement, approximately 20 percent of Mississippians have low access to grocery stores, defined as farther than one mile in urban areas and 10 miles in rural areas.
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The Incidental Economist, October 09, 2019: The Huge Amount of Waste in the U.S. Health System
In a JAMA Viewpoint, Don Berwick reflected on the results of a new study that estimated the amount of waste in US health care. Commentary from that Viewpoint was included in this article.
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Becker's Hospital Review Online , October 08, 2019: What Healthcare can Learn from Netflix
IHI is mentioned in this Becker’s Hospital Review Q&A about mass customization.
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Birmingham Times Online , October 03, 2019: UAB Medicine Recognized as Age-Friendly Health System
University of Alabama at Birmingham Medicine has been recognized as an Age-Friendly Health System by The John A. Hartford Foundation and the Institute for Healthcare Improvement.
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Today's Hospitalist, September 29, 2019: Slashing Delirium days in Geriatric Inpatients
IHI was mentioned in an article published by Today’s Hospitalist about Hartford Hospital’s ADAPT program.
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U.S. News & World Report , September 25, 2019: The C-Section Capital of America
Remarks from Sue Gullo were included in this US News & World Report piece about c-section rates in Louisiana.
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Healthcare Purchasing News Online , September 23, 2019: All the Bells and Whistles
Insight from Frank Federico and Patricia McGaffigan appear in this Healthcare Purchasing News story about patient monitoring technologies.
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CNHI News Service Online , September 21, 2019: Make Patient Safety the Priority
This article mentions IHI and its partnership with the WHO on World Patient Safety Day.
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Modern Healthcare Online, September 21, 2019: Hospitals Revamp Board Education in Shift to Value-Based Care
Comments from Beth Daley Ullem, governance expert at the Institute for Healthcare Improvement, are included in this article.
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HealthLeaders Online, September 20, 2019: 162 Hospitals and Physician Practices Earn Age-Friendly Health Systems Recognition
Health Leaders published an article about the 162 hospitals and health care practices that last week earned recognition as Age-Friendly Health Systems
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Milwaukee Journal Sentinel Online, September 19, 2019: Fresh Data Documents the Impact that Race and Income have on Health of Wisconsin Residents
Commentary from Kedar Mate is included in this Milwaukee Journal Sentinel piece about health and health care disparities in the state of Wisconsin.
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Covering Health , September 17, 2019: Where have all the Patient Safety Activists gone?
Commentary from Kedar Mate is included in this article on progress in patient safety initiatives.
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Becker's Hospital Review, September 12, 2019: IHI Recognizes 162 Health Systems for Age-Friendly Care
Becker’s Hospital Review published a brief article about the 162 hospitals and health care practices that received recognition as part of the Age-Friendly Health Systems initiative.
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EMS1, September 10, 2019: Coaching and Mentoring, Opening Doors for EMS Providers
This article focuses Dave Williams, Ph.D, and his work with IHI.
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Health IT Analytics, September 10, 2019: Data Analytic Strategies Essential for Population Health Management
The Institute for Healthcare Improvement recommends best practices for data analytics to better population health management across a variety of health systems.
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941CEO Online , September 08, 2019: Sarasota Memorial Earns 'Age-Friendly' Recognition
Sarasota Memorial Hospital (SMH) recently received national recognition as an “age-friendly health system,” joining more than 100 hospitals in the US that are implementing best practices to enhance care for older adults.
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Sarasota Herald-Tribune Online , September 06, 2019: Sarasota Memorial Hospital Receives 'Age-Friendly' Recognition
Sarasota Memorial Hospital received recognition as an Age-Friendly Health System.
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Lean blog, September 04, 2019: Deming's Old (Timeless) Teachings are Still Relevant for Healthcare Today
The recent SSIR article, “10 Lessons From Health Care on Quality Improvement” by Pedro Delgado, Maureen Bisognano, and Joe McCannon was examined in post on Mark Graban’s Lean Blog, a popular and well-read site about improving hospitals and other types of organizations using Lean methodology.
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PSQH, August 29, 2019: The Return on Investing in Elder Care
Patient Safety & Quality Healthcare published an in-depth story on the business case for age-friendly care.
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Authority Magazine , August 25, 2019: The Future of Healthcare: "Either the federal government or state governments must create health planning functions to oversee the system" with Dr. John B. Chessare, CEO of GBMC HealthCare in Baltimore, Maryland
John B. Chessare, MD, MPH notes that his favorite resource is the Institute for Healthcare Improvement and our website: www.ihi.org.
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Stanford Social Innovation Review Blog , August 23, 2019: 10 Lessons From Health Care on Quality Improvement
Joe McCannon, Pedro Delgado, Maureen Bisognano co-authored this article on quality improvement.
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Milbank Quarterly, August 19, 2019: Reflections on the Chronic Care Model—23 Years Later
Don Berwick published an article in the August edition of Milbank Quarterly and highlights IHI's work.
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Folha de S.Paulo, August 16, 2019: Program Reduces 33 Percent of Infections in ICUs
IHI's work in partnership with the Ministry of Health in Brazil is recognized in this article celebrating the results of the first 18 months of the PROADI Collaborative with 119 public hospitals.
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HealthLeaders Online, August 05, 2019: 3-Part Care Pathway Addresses Delirium During Hospitalization
Age-Friendly health system, Hartford Hospital, and its ADAPT program is the subject of this Health Leaders article and includes a related IHI blog post, Delirium Prevention and Treatment: How to Improve Care and Avoid Unnecessary Costs.
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WebMD, July 25, 2019: 'Good Death': Choosing How to Live and How to Die
IHI's Conversation Project is highlighted in this WebMD Magazine article on end-of-life conversations.
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Modern Healthcare Online, July 20, 2019: Online Check-ins Help Urgent-Care Clinics Manage Patient Throughput
Commentary from Don Goldmann is included in this Modern Healthcare article on the use of online check-in tools for urgent care. Don commented on the fact that getting more patients into urgent care can create significant cost savings for both health care organizations and patients.
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Next Avenue, July 12, 2019: Retail Health Clinics Adapt Care to Older Patients
Next Avenue published a story in its series on Age-Friendly Health Care. The piece focuses on retail health clinics and efforts underway at CVS, Walgreens, and Kroger’s Little Clinic to improve care for older adults, shining a light on the CVS Minute Clinic work being led by Case Western. The article mentions the 4Ms and IHI’s role in developing the framework.
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Becker's Hospital Review, July 02, 2019: IHI CEO: Maternal Mortality Should be Bigger Priority for Hospital Leaders
Derek Feeley’s recent Line of Sight blog post on maternal mortality was the subject of this Becker’s Hospital Review article. The article summarizes the key takeaways for hospital leaders.
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Health Affairs, June 27, 2019: Will The Federal Data Strategy Help Communities WIN?
This Health Affairs piece by members of IHI’s team highlights the WIN Measures and equity in health care.
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JAMA, June 26, 2019: Building a Better Death, One Conversation at a Time
This JAMA article on end-of-life conversations mentions IHI’s Conversation Project.
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Betsy Lehman Center for Patient Safety , June 20, 2019: How Massachusetts can Lead the Way on Patient Safety
This article on leading the way on patient safety contains information on IHI's National Steering Committee.
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The BMJ, June 18, 2019: Learn Not Blame: How a Grassroots Campaign Struck a Chord
“Your campaign is crucial. It will change minds. It will change approaches and lead to far greater success than outmoded ways of thinking. Your title tells the story: ‘Learn Not Blame.’” This was how, by video message, the safety expert Don Berwick endorsed a campaign that says that blaming professionals when healthcare goes wrong poisons efforts to learn from what happened. The UK government’s former patient safety adviser, Berwick is president emeritus and senior fellow of the Institute for Healthcare Improvement in Boston, Massachusetts.
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The Republican Online/MassLive.com , June 13, 2019: Springfield, Baystate Medical Center Recognized for Policies, Services to Seniors
The honors were presented jointly by the Massachusetts Chapter of the American Association of Retired Persons (AARP), the Dementia Friendly Massachusetts Initiative, the Massachusetts Council on Aging, and the Institute for Healthcare Improvement.
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Becker's Hospital Review Online, June 07, 2019: 4 Major Advances in Patient Safety Since 'To Err is Human'
The Institute for Healthcare Improvement's 100,000 Lives Campaign successfully reduced preventable patient deaths over 18 months beginning in 2006. The number of patient deaths fell by 122,000 during the campaign.
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AAMC News, June 06, 2019: 20 Years of Patient Safety
It has been two decades since the modern patient safety movement was born. Here’s how we got to this milestone — and what lies ahead.
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U.S. News & World Report , June 06, 2019: Despite Decreasing Nationally, Smoking Stubbornly Persists in These States
Commentary from Soma Saha is included in this US News piece on the status of smoking rates around the nation.
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US News & World Report, June 03, 2019: A New Tool to Improve Community Health
A recent story in US News & World Report showcases 100 Million Healthier Lives and its launch of a new framework to help entities across sectors and at all levels – including local communities, nonprofit organizations, health care systems and the federal government – coordinate their efforts, with the ultimate goal of using the shared data to work in sync to improve health across the US.
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US News & World Report, June 03, 2019: New Tool Seeks to Make Population Health Data More Manageable
The WIN Measurement framework was covered by US News & World Report and includes commentary from Soma Saha.
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Medical Economics Online , May 31, 2019: The Real Reason Docs Burn Out
This article on burnout contains a mention of IHI's Framework for Improving Joy in Work.
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Provider Magazine, May 30, 2019: Q&A: How the Age-Friendly Health Systems Initiative Works
A Q&A with Terry Fulmer on “4 M’s” for age friendliness is subject of this Provider Magazine article.
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HealthLeaders Online, May 29, 2019: Improve Health of Seniors With 4-Pronged, Age-Friendly Strategy
This HealthLeaders article introduces the 4Ms and explores some of the benefits of the framework, spotlighting the work and results achieved at Anne Arundel Medical Center.
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Fierce Healthcare, May 24, 2019: Endgame' Can Teach Healthcare
This article in Fierce Healthcare on what the Avengers can teach healthcare mentions IHI's aim to fundamentally change the way we think and practice healthcare across the country.
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Today's Practitioner, May 21, 2019: US Medicine as a Game of Thrones: The Houses of Volume, of Value, and of Integrative Health
This article in Today's Practitioner uses a Game of Thrones theme to discuss health care today and mentions the Triple Aim: bettering patient experience, reducing per capita costs, and improving population health.
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Health Affairs - Online, May 20, 2019: Solving Medication Overload: America's Other Drug Problem
This Health Affairs blog post by Lown Institute’s Shannon Brownlee and John A. Hartford Foundation’s Terry Fulmer discusses the topic of medication overload.
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Harvard Business Review, May 20, 2019: How One Health System Overcame Resistance to a Surgical Checklist
This article in Harvard Business Review Online by Kate Hilton and Alex Anderson spotlights how the McLeod Regional Health System in Florence, South Carolina, overcame resistance to employing a surgical checklist.
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Harvard Business Review Online, May 09, 2019: Putting Healing Back at the Center of Health Care
Len Berry co-authored this piece in Harvard Business Review about the need for clinicians and their institutions to reclaim healing as a core aim.
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Modern Healthcare Online, May 04, 2019: Virginia Mason Health CEO Dr. Gary Kaplan Wages a War on Waste
Gary Kaplan mentions the Institute for Healthcare Improvement in this Modern Healthcare article about Virginia Mason’s “war on waste.”
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FolhaGO, April 24, 2019: Marabá Regional Hospital Encourages Dialogue with the Leadership to Increase Patient Safety
This article highlights "Ronda de Alta Gestión", an IHI initiative that is part of the actions implemented in this regional hospital's project, "Improving Patient Safety on a Large Scale in Brazil", promoted by the Ministry of Health.
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Vanguardia Online, April 24, 2019: Elder-Friendly Hospitals: An Adaptation to Demographic Change
This article highlights the John A. Hartford Foundation and the Institute for Healthcare Improvement's aim of getting 20 percent of hospitals and health systems to be "Age-Friendly" by 2020 with the Age-Friendly Health System initiative.
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Forbes Online, April 22, 2019: Want Happier Employees? Four Things Leaders Can Do
The IHI Framework for Improving Joy in Work was featured in this Forbes article that outlines tips for leaders in any industry who are looking to create higher performing organizations.
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Modern Healthcare Online, April 20, 2019: Geisinger cuts Inpatient Rehab Utilization by Half for Hip, Knee Surgery Patients
Commentary from Don Goldmann is included in this Modern Healthcare article about Geisinger’s use of a Force Therapeutics app to provide patients with at-home monitoring and detailed care plans after surgery for hips and knees. The use of the technology has helped to achieve lower utilization rates of inpatient rehab.
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Becker's Hospital Review Online, April 17, 2019: The Universal Rule on How Much Time Hospitals Should Spend on Quality in Board Meetings
This Q&A with Tejal Gandhi is about the recent Framework for Effective Board Guidance of Health System Quality, and accompanying GQA tool.
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Hospice News, April 16, 2019: 'Talking the Talk': Advancing End-of-Life Conversations
This article discusses National Healthcare Decisions Day, spearheaded by The Conversation Project whose mission is to educate health care providers and the public on the importance of end-of-life conversations and how to conduct them.
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JAMA, April 09, 2019: Having the Conversation I Encourage Others to Have About End-of-Life Care
Dr. Kate Lally discusses end-of-life care wishes as it relates to her own experience and those of her patients.
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KevinMD.com, April 08, 2019: Innovative Approaches to Solve Physician Burnout
According to Patricia McGaffigan, RN, MS, vice-president for patient safety programs at the Institute for Healthcare Improvement, “We must understand and address the system issues, not just apply a bandage to the problem. What we need is a holistic plan to help individuals and organizations to achieve and sustain overall better states of health so clinicians can fully contribute to patient care.”
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U.S. News & World Report, March 26, 2019: An Inside Look at the Health of America and Its Communities
Commentary from IHI's Ninon Lewis and Soma Stout are included in this article, which accompanied the publication’s release of its second annual Healthiest Communities ranking. Ninon’s remarks focus on the need for health systems to continue to think beyond the walls of traditional medical care in order to address the challenges which prevent people from staying healthy. Soma’s commentary highlights the existence of deep-rooted inequities in US communities which impact overall health and wellbeing.
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Cancer Today, March 26, 2019: Make Your Wishes Known
Remarks from IHI's Kate DeBartolo are included in this article about advance care planning for cancer patients.
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Qatar Tribune Online, March 23, 2019: Qatar Makes Great Strides in Patient Care Improvement Since 1st Edition of Forum
This article includes comments from Derek Feeley on IHI's collaboration with Hamad Medical Corporation on the 2019 Middle East Forum on Quality and Safety in Healthcare.
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Arizona Republic Online, March 21, 2019: Medicare Penalizing 15 Arizona Hospitals Over Patient Safety Issues
Commentary from Don Goldmann is included in this article about a patient safety penalty program. In his remarks, which close out the story, Don advocates for more transparency, noting that hospitals do their patients a public service by making available key quality and safety measures and providing explanations for low ratings.
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Hospitalar, March 21, 2019: Doctors Celebrate Success of Project "Improving Patient Safety on a Large Scale in Brazil"
In practice, "Improving Patient Safety on a Large Scale in Brazil" captures ideas from all people working within intensive care units (ICUs) to find a solution that meets the prevention rules set forth in the methodology of the Institute for Healthcare Improvement.
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Health Affairs - Online , March 20, 2019: As Home Care Expands, Let's Make It Safer For Everyone
IHI, with support from the Gordon and Betty Moore Foundation, recently completed a two-part project, including convening an expert panel, to better understand the extent of safety issues in home care, what infrastructure already exist to advance safe care, and what the path forward looks like to reduce the risks for both care recipients and their caregivers.
This blog post presents key findings from the project, with emphasis on the home care workforce. With home care being the fastest-growing piece of the health care pie, the time is ripe to take steps to improve safety.
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Barron's Online, March 17, 2019: Have We Mastered Technology, or Has It Mastered Us?
Commentary from IHI's Cory Sevin is featured in this piece about the use of technology in health care.
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Healthcare Innovation Online , March 14, 2019: Transferring Patient Safety Progress to the Ambulatory Setting
IHI's 2019 Patient Safety Awareness Week webcast on the importance of broadening the focus of patient safety efforts to the ambulatory setting is highlighted in this article.
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Becker's Hospital Review, March 13, 2019: Does Your Health System Board Know How to Oversee Quality?
This article focuses on research by IHI's Lucian Leape Institute which included more than 60 interviews with thought leaders in governance education, representatives of state hospital associations, board leaders and health system leaders, and found that boards are increasingly devoting time to overseeing quality but aren’t confident they are doing the right work.
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Care Option, March 13, 2019: Could Care Opinion Work in Your Country too?
This article discusses Care Option, an online patient and carer feedback service, and references IHI's 2019 International Forum on Quality and Safety in Healthcare in Glasgow.
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Irish Medical Times, March 07, 2019: Directing Change - How a Hospital Transformed
This is a commentary from Uma Kotagal in which she describes Cincinnati Children’s Hospital’s participation in the Pursuing Perfection Initiative, stating that the grant the hospital received as part of the effort included important improvement training from IHI.
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NEJM Catalyst Online, March 06, 2019: The Answer to Culture Change Everyday Management Tactics
This piece by Kedar Mate and Jeff Rakover focuses on the everyday management tactics that can be used to create a culture of transparency, continuous improvement, and frontline engagement.
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La Crosse Tribune, February 28, 2019: La Crosse County Deaths From Opioid Abuse Plunge From 2016 Peak of 19 to two Last Year
This article in the La Crosse Tribune spotlights the local decrease in opioid-related deaths, noting the impact of the Alliance to HEAL and mentions IHI’s role in guiding the work.
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Marhaba Information Guide Online , February 26, 2019: Annual Quality and Safety in Healthcare Forum Announces Largest Program in Seven-Year History
This article highlights the 2019 Middle East Forum on Quality and Safety in Healthcare taking place in Doha.
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Modern Healthcare Online , February 15, 2019: Sanitizing Regimen can Reduce Post-Hospital MRSA Infections, Study Shows
This article contains recommendations for how adults can prevent MRSA infections after hospital discharge and includes MRSA infection data from IHI.
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Health Affairs Online , February 14, 2019: Clinical Transformation Must Be Rooted In Patients’ Realities—And The Evidence Base
To improve care and save lives, Well Being Trust is working with Providence St. Joseph Health, other leading health systems, and the Institute for Healthcare Improvement to take the first steps to transform the clinical care system.
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HIT Leaders & News , February 10, 2019: Targeting Instances of Sepsis at Huntsville Hospital
Stephen Claypool, MD, outlines how Huntsville Hospital and POC Advisor partnered to build upon the Institute for Healthcare Improvement’s (IHI's) “Surviving Sepsis Campaign” to help decrease sepsis-related deaths within the hospital.
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Next Avenue , February 08, 2019: What Is Age-Friendly Health Care?
In this article, Alice Bonner provides commentary on IHI's Age-Friendly Health Systems initiative. “Age friendly is about older adults, but it’s also really about families and communities. Age friendly means a health system that is supportive and leads to good health outcomes for people at any age — not just older adults,” says Alice Bonner.
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HealthLeaders Online, January 30, 2019: Assessment Tool Allows Health System Boards to Track Their Performance
This article highlights IHI's new governance framework and assessment tool—Governance of Quality Assessment (GQA)— that supports healthcare trustees and executives in their responsibilities to oversee quality of care by defining core processes, culture, and commitment for excellence in quality.
