Bringing together the best of QI and traditional research can lead to more efficient, effective implementation of evidence-based interventions.
Some guidance for making a well-structured apology that builds on four components: acknowledgment, explanation, expression of remorse and humility, and reparation.
Learn how one health system put the Framework for Safe, Reliable, and Effective Care into practice, with a particular focus on the continuous learning component.
In three of his most memorable IHI National Forum keynotes, Don Berwick talks about successes in health care quality improvement and the challenges that lie ahead.
A new white paper describes the strategic, clinical, and operational concepts that are critical to creating a "system of safety" that achieves safe, reliable, and effective care.
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