Meaningful, sustainable improvements happen only when people at every level of the organization feel a shared desire to make processes and outcomes better, every day.
A robust shared decision-making process helps providers understand what matters most to each patient, to help ensure end-of-life care matches the patient’s wishes.
A mental health unit dramatically reduced violence, staff sick days, and staff absences due to injury by using improvement methods to engage service users and staff.
Improving health equity, the IOM’s sixth improvement aim, will require deepening our connections to staff, patients, and communities, says IHI CEO Derek Feeley.
A new IHI White Paper presents a framework to help health care organizations improve health equity, measurement guidance, and a self-assessment tool.
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