Using "no problem found" in infusion pump programming as a springboard for learning about human factors engineering
Draper S, Nielsen GA, Noland M. Using "no problem found" in infusion pump programming as a springboard for learning about human factors engineering. Joint Commission Journal of Quality and Safety. 2004;30(9):515-520.
Case illustrates that efforts to maximize device customization or simplification can have negative human factors engineering consequences. The decision to allow for function overrides or nontraditional equipment use must be weighed against the potential compromises in patient safety.
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