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Reducing harm to patients
Pugh M, Reinertsen JL. Reducing harm to patients. Healthcare Executive. 2007;22(6):62, 64-65.

This article by Michael Pugh and James Reinertsen is the second in a series on key leadership strategies that can improve patient safety. Inspired by IHI’s 5 Million Lives Campaign, the authors lay out the principles and merits of dashboards to track specific and whole system quality improvement.



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