Institute for Healthcare Improvement: Living a Culture of Patient Safety

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Living a Culture of Patient Safety

St. John's Mercy Medical Center
St. Louis, Missouri, USA

St. John's Mercy Medical Center created an institution-wide policy regarding non-punitive reporting, as well as a brochure entitled Living a Culture of Patient Safety that was developed by its Culture of Safety Subcommittee, signed by the president, and mailed to all co-worker homes. The brochure reinforces the non-punitive reporting policy and encourages all co-workers to report errors.

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Download the brochure.



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Develop a Culture of Safety Luther Midelfort's Non-Punitive Reporting Policy Wentworth-Douglass's Non-Punitive Reporting Policy

Post your comments about this item.

Hi Paula, this idea of having a PP presentation mandatory for staff is a great idea! I would love to
by Diana Kemp

Great brochure! What is best of all is the visible support of the hospital leadership. We have devel
by Paula Bolig

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