Because content in this area is still being developed, it is posted in "document" form — and these documents will be updated as the innovation work progresses.
In November 2004, the IHI began an Innovation Community on Building Planned Care Systems for All Patients in Ambulatory Settings as a part of the IMPACT network. With 20 organizations participating at the start of the Innovation Community, the aim is to test and implement ideas for building an effective system that delivers the right care, customized for all patients in an efficient and effective way, and is feasible for a practice of thousands of patients.
The design targets for participating organizations are to:
- Deliver quality health care to all patients according to evidence-based guidelines at least 95 percent of the time
- Create a support system that enables at least 95 percent of all patients to feel confident in the role of managing their own care
- Ensure the cost of providing care does not increase (and ideally there is a sustained reduction in costs)
This initial work of the Innovation Community comes to an end in July 2005. However, continued innovation work in this area will take place as part of the IMPACT Innovation Community on Redesigning Primary and Specialty Care Practices to begin in the late summer/early fall of 2005.
The content posted in this section provides an overview of the initial work, including the initial concept design, early design measures, diagnostic assessment for getting started, and more.