Using a virtual breakthrough series collaborative to improve access in primary care
Boushon B, Provost L, Gagnon J, Carver P. Using a virtual breakthrough series collaborative to improve access in primary care. Joint Commission Journal on Quality and Patient Safety. Oct 2006;32(10):573-584.
The Institute for Healthcare Improvement pioneered the Breakthrough Series (BTS), a short-term improvement project that convenes, in three face-to-face meetings, hospital or clinic teams to make rapid, significant improvement. A virtual BTS (VBTS) was tested with 20 organizations using a well-established topic: improving access and efficiency in primary care. This VBTS took place by Internet and telephone, using Web-based collaboration software and audioconferencing. The results teams achieved in the VBTS were similar to results from face-to-face meetings.
Full text available! Click view article below.
|
This item has not yet been rated
|
 |
View article
|
