Transforming care: Medical practice design and information technology
Kilo CM. Transforming care: Medical practice design and information technology. Health Affairs. 2005 Sep-Oct;24(5):1296-1301.
This article discusses how system design knowledge coupled with advances in information technology can be used to transform care delivery in the clinical office practice. It shows how one innovative medical practice has reduced unnecessary office visits and improved continuity for patients with chronic conditions.
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