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Measuring the quality of performance in the management of waiting lists: Using cataract surgery as an example
Hadjistavropoulos HD, Snider B, Bartlett G. Measuring the quality of performance in the management of waiting lists: Using cataract surgery as an example. Joint Commission Journal on Quality Improvement. 1998;24(8):423-425.

Quality of care committees monitor waiting lists to ensure that patient care is not compromised. Frequently, waiting lists are determined by individual physicians, and no explicit criteria determine who is first in the queue.

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