A key concept to remember when assigning clinic responsibilities to optimize the care team is to have all staff members working to the highest level of their expertise and ability. Work must be matched to each staff member's licensure, experience and abilities, including physicians, mid-level providers, nurses, and other staff members. Staff satisfaction also tends to increase when they feel comfortable with their assigned roles and responsibilities.

Maximizing staff roles requires a clear understanding of the needs of the clinic and patient demand so that the work (demand) and the care team member (supply) can be matched appropriately. It also requires the creation and use of clear job descriptions with specific competencies outlined, and possibly some additional training or refresher courses. It is important to research the scope of licensing with the state regulatory agencies to be sure that staff are not inadvertently asked to work beyond the scope of their license.