When there is an unexpected increase in demand, practices must quickly respond, and planning ahead allows them to do so. For example, an outbreak of salmonella requires the care team to quickly enact their contingency plan to call in part-time providers (who had agreed to this ahead of time) and selectively reschedule discretionary visits, such as physical exams. A team huddle can be used to identify the discretionary visits, and a script is used by schedulers to contact those patients.