Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care
Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL (eds.)
San Francisco, California: Jossey-Bass;
1993
An in-depth look at how health care systems can improve the quality and delivery of care by including the patient, while at the same time make the patient's hospitalization more humane.
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