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ThedaCare Decreases the Average Number of Times Per Shift That a Nurse Leaves a Patient’s Bedside to Obtain Supplies from Three to One
At ThedaCare’s Appleton Medical Center (Appleton, Wisconsin, USA), nurses can devote more time to patient care because of a streamlined replenishment system managed by inventory staff that dramatically reduces the time nurses spend gathering supplies.
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University of Kansas Hospital Makes Quiet a Priority and Patients Get More Rest
Nurses on the 28-bed medical-surgical unit at the University of Kansas Hospital (Kansas City, Kansas, USA) are protecting some quiet time for patients by enlisting all personnel to agree to stay off the unit during the designated hour and let the patients rest.
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Improving Care at the Bedside Is a Team Effort
Linda Burnes Bolton, Vice President and Chief Nursing Officer at Cedars-Sinai Medical Center, shares her experiences with testing and implementing changes at the front-line to improve care at the bedside.
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Leaning Toward Better Patient Care
Hospitals apply Lean Management principles to increase the value of care and care processes, increase the time nursing teams spend in direct patient care, and improve satisfaction for everyone.
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Improving Hand Hygiene Practice with Six Sigma
HealthEast Care System (St. Paul, Minnesota, USA), in partnership with 3M Health Care, initiated a Six Sigma hand hygiene improvement project in a 20-bed medical-surgical intensive care unit and improved practice compliance from 36 percent to 70 percent.
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Prairie Lakes Hospital Where Nurses Are Responsible for “The Whole Patient”
At Prairie Lakes Hospital (Watertown, South Dakota, USA), part of the Transforming Care at the Bedside initiative and a member of IHI’s IMPACT network, staff members keep on top of patients’ needs without being on top of patients.
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Shifting to a Higher Standard
Kaiser Permanente hospitals have had great success with their Nurse Knowledge Exchange (NKE), which combines user-friendly electronic record-keeping with a seamless personal handoff of each patient from one caregiver to the next.
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The Courage to Change: Responding to Im-Patient Voices: Seven Challenges for Your Team
What can we do to redesign the patient experience? IHI offers these seven challenges to you and your organization. They comprise promising hypotheses, some tested but none rigorously studied.
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Across the Chasm Aim #3: Health Care Must Be Patient-Centered
Providing health care that focuses on the patient’s needs and respects the patient’s values is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
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She’s Got a Ticket To.... Go Home
Virginia Mason Medical Center (Seattle, Washington, USA) improves patient happiness — and their outlook — through implementation of a "Ticket to Go Home" white board in patient rooms.
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