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Leading System Improvement

Board's Role in Quality   Expert Host

Board Leadership in Clinical Quality: A US Perspective

 

Jim Reinertsen describes how a hospital board can more effectively oversee clinical quality and patient safety. This chapter is excerpted from a policy document, developed by the Ontario Hospital Association (OHA) in Canada, that outlines the board’s role and responsibilities for improving quality of care and leading the quality agenda.


 
 

James Reinertsen, MD

Leaders must make quality a core strategy of the organization. That's probably the most important barrier that must be addressed — a mindset change from "quality is the job of the quality department" to "quality is a core operational responsibility for every executive, every person." (See Commentary.)

 
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Executive Review of Projects

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Seven Leadership Leverage Points for Organization-Level Improvement in Health Care


 

 
In the Spotlight
 
Seven Leadership Leverage Points white paper
Seven Leadership Leverage Points (Second Edition)

IHI Innovation Series white paper

The Second Edition (2008) of this white paper incorporates IHI's continued learning on what it takes to achieve results in quality and safety at the level of entire organizations and care systems, particularly on the subject of execution, provides specific examples of the field application of each leverage point, and describes the relationship between the leverage points and other IHI leadership frameworks.  

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Healthcare Executive Series on Leadership and Safety

Read articles in the Healthcare Executive series on key leadership strategies that can improve patient safety:

 

The Triple Aim: Care, health, and cost

Improving the US health care system requires simultaneous pursuit of three aims: improving the experience of care, improving the health of populations, and reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population

Read the article in Health Affairs

 



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From the Top: The Role of the Board in Quality and Safety

 

This program will improve the capability of your organization’s board to oversee quality and safety endeavors. Participants will be equipped with the practical tools and skills to take responsibility for the quality performance of the organization.

 

March 2-3, 2009, in Tempe, Arizona