Reinertsen JL, Schellekens W
Chicago, Illinois: Health Administrative Press with the Institute for Healthcare Improvement; 2005

This book presents bold and practical ideas that will undoubtedly improve your organization’s patient care quality. Each idea in this book has already been proven to yield dramatic results at the organization level. The book includes such ideas as: Include patients directly in the process of redesigning care systems; Plan for system-level (not just project-level) improvements; Aim for perfection rather than just matching your competition; Schedule an appointment for each patient’s discharge and reduce bottlenecks in flow throughout your hospital. [This is the first book in a series.]

This item has not yet been rated