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The Power of Having the Board on Board
To help hospital boards assume a major leadership role in improving clinical quality and reducing harm, IHI has identified six crucial activities for boards as part of the 5 Million Lives Campaign. Several organizations share their experiences with getting the board on board.

Profiles in Improvement: Helen Bevan of the National Health Service Institute for Innovation and Improvement, UK
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals. Here is a profile of Helen Bevan of the National Health Service Institute for Innovation and Improvement, UK.

Raising the Bar: Achieving Dramatically Better Results
Health care organizations participating in the Pursuing Perfection initiative share the ambitious goal of establishing aims that raise the bar — dramatically improve results for patients beyond the best known in health care today.

Mentoring in the 100,000 Lives Campaign: Just a Hospital Away
Recognizing the unique value of learning from peers, IHI has identified more than 60 organizations to serve as Mentor Hospitals in the 100,000 Lives Campaign. These hospitals work with other hospitals on ways to improve the quality of care and outcomes for patients.

When Leaders Embrace Change
iPods. Mountain climbing. Forgiveness. They’re not your standard tools of leadership. But they’ve recently become elements of an effective effort by leaders of one large health care system to create a deep-seated culture of safety throughout the organization, using the six interventions at the heart of IHI’s 100,000 Lives Campaign as the framework.

Safer Patients Initiative Leads to Reductions in Mortality and Adverse Events in the United Kingdom
With the support of £4.3 million in funding from The Health Foundation, an independent charity in the United Kingdom, IHI has launched an ambitious program called the Safer Patients Initiative designed to create centers of excellence in patient safety in acute care trusts (provider systems) in each of the four countries in the UK.

Adapting the 100,000 Lives Campaign to a Rural Critical Access Hospital
St. Peter Community Hospital (St. Peter, Minnesota, USA) adapted IHI's 100,000 Lives Campaign to a small rural critical access hospital with successful implementation of five Campaign interventions.

Charting the Way to Greater Success: Pursuing Perfection in Sweden
Jönköping County (Sweden) began its association with Pursuing Perfection in 2001. In conjunction with previous improvement work, the new processes and concepts from Pursuing Perfection has led to advances across the county’s health care system. Jönköping is setting the pace for many of the system-level dimensions of quality that Pursuing Perfection has tackled.

Pursuing Perfection: Report from McLeod Regional Medical Center on Leadership Patient Rounds
Hospital leaders create and carry out strategic plans for their institutions, ideally based on the best information available. Senior leaders at McLeod Regional Medical Center (Florence, South Carolina, USA) decided the best way to gain a thorough understanding of their hospital — what was working well and what wasn’t — was to connect more directly with front-line staff, care delivery processes, and patients themselves.

View Your Organization as a System
View the organization as a system, rather than a collection of individuals or departments working side by side.