How to Improve
Measures
Changes
Tools
Literature
Other
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How to Improve
This June 2007 presentation by Dr. Jim Reinertsen gives an overview of the key questions that hospital boards should be asking to improve safety and quality of care, and describes the importance of using data and measurement dashboards to help guide strategic improvement efforts.
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This framework, developed by the Institute for Healthcare Improvement, organizes leadership processes that focus the organization on improvement. It can be used to understand how the work activities of health care leaders contribute to the transformation and improvement of the care system.
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Identifying the best known performance — the bar — and then improving care to exceed this is the challenge to dramatically improve results for patients.
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Measures
Use the Functional Health Survey-6 (FHS-6) patient questionnaires to assess the functional health outcomes (both physical and mental health) of a patient population as part of your organization's Whole System Measures.
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Changes
Executive leaders in an organization play an important role in spread initiatives by supporting and facilitating the efforts.
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Tools
This tool will help hospital leaders determine to what degree their institutions have implemented specific dimensions of the Seven Leadership Leverage Points to achieve dramatic, system-level performance improvement.
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Literature
A list of articles and publications that address the issue of governance and leadership of quality in health care.
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Other
The co-chairs of the 2006 IHI National Forum suggested creating a dynamic interchange during the Forum and chose the highly topical theme, “whole system transformation.” This document synthesizes ideas generated at the Forum and presents a strong case for a transformational paradigm centered on the needs and desires of the patient, family, and community.
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In this presentation, Dr. Donald Berwick describes what IHI refers to as the “Triple Aim”: population health, experience of care, and per capita costs.
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At the May 2006 IHI IMPACT Leadership meeting, Dr. Lucian L. Leape presented a compelling case on the importance of apologizing to a patient when an error has occurred during his or her care.
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