Redesign the clinic to enhance patient care
Haraden C, Rutherford P. Redesign the clinic to enhance patient care. American Hospital Association News. Nov 2004.
Haraden and Rutherford consider the imperative for health care work redesign that incorporates streamlined and standardized clinical processes, enhanced teamwork, trusting staff, and designating tasks around teamworkers' strengths and professional skills. Specific results from such reforms at two leading hospitals (Baptist Memorial Hospital in Memphis and Luther-Midelfort Hospital, Mayo Health System) are summarized.
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