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Profiles in Improvement: Marianne Olsson from the Federation of Swedish County Councils
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals. Here is a profile of Marianne Olsson of the Federation of Swedish County Councils(Gothenburg, Sweden).

Profiles in Improvement: Kevin Stange of Alaska Native Medical Center
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals. Here is a profile of Kevin Stange of Alaska Native Medical Center (Anchorage, Alaska, USA).

Charting the Way to Greater Success: Pursuing Perfection in Sweden
Jönköping County (Sweden) began its association with Pursuing Perfection in 2001. In conjunction with previous improvement work, the new processes and concepts from Pursuing Perfection has led to advances across the county’s health care system. Jönköping is setting the pace for many of the system-level dimensions of quality that Pursuing Perfection has tackled.

Profiles in Improvement: Tami Merryman from UPMC Shadyside
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals. Here is a profile of Tami Merryman (Pittsburgh, Pennsylvania, USA).

Profiles in Improvement: Donna Isgett from McLeod Health
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals. Here is a profile of Donna Isgett (McLeod Health, Florence, South Carolina, USA).

Pursuing Perfection: Report from McLeod Regional Medical Center on Recruiting and Retaining Nurses
Like hundreds of other US hospitals, McLeod Regional Medical Center (Florence, South Carolina, USA) has struggled against a nationwide nursing shortage that first took hold during the mid- and late-1990s. This shortage has been particularly bad in the rural region where McLeod is situated. During the past several years McLeod has worked to strengthen its nursing program and its ability to recruit and retain nurses.

Pursuing Perfection: The View from Across the Pond
Four years after a small group of English health and social care communities began pursuing perfection in the National Health Service (UK) they have some remarkable success stories to report.

Making Collaborative Improvement a Virtual Reality
Is it possible to build an engaged virtual community capable of transforming health care? The Institute for Healthcare Improvement (IHI) believes the answer is a resounding yes, and now has some experience with “virtual Collaboratives” to demonstrate what’s possible.

Finding the Right Opportunities in the Right Places: A New Model for Organ Donation
Using the IHI Breakthrough Series Collaborative model, the former US Secretary of Health and Human Services Tommy Thompson has launched a nationwide campaign to improve the rates of patients in need who receive organ donations. The program has already helped increase the organ donation rate by 16 percent since 2003, offering new hope for nearly 1,400 patients.

Excellence in Employee Satisfaction
Sequoia Hospital (Redwood City, California, USA) is committed to identifying specific opportunities to improve employee satisfaction by providing strong, consistent leadership and empowering staff.

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