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Want a New Level of Performance? Get a New System
Mastering the art of improvement requires a deep and fundamental understanding that parts are connected — inexorably — in a system.
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Set Your Sights on Half-Lives
"Half-lives" are helpful in setting realistic goals that are attainable but aggressive enough propel the pursuit of perfection.
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Know When Enough Data is Enough
Measurement should speed improvement, not slow it down; a team needs just enough data to make a sensible judgment as to next steps.
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Ask "Why" Five Times to Get to the Root Cause
When a problem presents itself, ask "Why?" again and again until you reach the root cause.
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Across the Chasm Aim 6: Health Care Must Be Equitable
The seventh article in a series about the six “Aims for Improvement” in the Crossing the Quality Chasm report
Delivering the highest-quality health care to all people regardless of ethnicity, socioeconomic status, geographic location, or any other demographic detail is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
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Across the Chasm Aim 5: Health Care Must Be Efficient
This article focuses on making more efficient use of time, resources, and human potential. Efficiency is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
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Improving Maternal and Child Health in Rural Romania
ASCENSIUM began in 1991 to improve the lives of Romanian women and their families and in this way to reduce the numbers of babies abandoned to the orphanages. Twelve years later, a full team of Romanian professionals runs the project, promoting a comprehensive approach to health, social, and educational issues — and changing the lives of hundreds of Romanians every year.
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Across the Chasm Aim #4: Health Care Should Be Timely
Reducing waits and delays, for the sake of both patient and heath care provider, is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
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Improvement Report: Northwestern Memorial Hospital’s Best People Strategy
Northwestern Memorial Hospital (Chicago, Illinois, USA) tackles its workforce challenges with several workforce initiatives that have resulted in a significant decrease in nursing vacancy and turnover.
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Across the Chasm Aim #3: Health Care Must Be Patient-Centered
Providing health care that focuses on the patient’s needs and respects the patient’s values is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
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