Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI decided to share the stories of these individuals.

This is part of an ongoing series of audio profiles of front-line improvers.

Profiles in Improvement: Donna Isgett, McLeod Health

Profiles in Improvement: Tami Merryman, UPMC Shadyside

Profiles in Improvement: Dr. Bertha Safford, Whatcom County

Profiles in Improvement: Paloma Hernandez, Urban Health Plan

Profiles in Improvement: Kevin Stange, Alaska Native Medical Center

Profiles in Improvement: Marianne Olsson, Federation of Swedish County Councils

Profiles in Improvement: Pat O'Connor, National Health Service Tayside

Profiles in Improvement: Kathy Duncan, IHI's 100,000 Lives Campaign

Profiles in Improvement: Beverley Johnson, Institute for Family-Centered Care

Profiles in Improvement: Barbara Balik of Allina Hospitals and Clinics

Profiles in Improvement: Carolyn Shepherd of Clinica Campesina

Profiles in Improvement: Karen Scott Collins of New York City Health and Hospitals Corporation

Profiles in Improvement: Dr. Bruce Agins of the New York State Department of Health AIDS Institute

Profiles in Improvement: Helen Bevan, National Health Service Institute for Innovation and Improvement, UK

Profiles in Improvement: David Spero of New Health Partnerships

Profiles in Improvement: Jennifer Dunscomb of Columbus Regional Hospital

Profiles in Improvement: Lynn Eschenbacher of Duke University Hospital

Profiles in Improvement: Anna Roth of Contra Costa Regional Medical Center

Profiles in Improvement: Dr. David Gozzard of Conwy and Denbighshire Trust, Wales

Profiles in Improvement: Alide Chase of Kaiser Permanente

Profiles in Improvement: Charles Barnett of the Seton Family of Hospitals

Profiles in Improvement: Ty Reidhead of the Indian Health Service

Profiles in Improvement: Meg Baxter of Maine Medical Center 

Profiles in Improvement: William Peters of Delnor Community Hospital

Profiles in Improvement: Nada Ghandour of Gundersen Lutheran

Profiles in Improvement: June Simmons of Partners in Care Foundation

Profiles in Improvement: Jody Crane of Mary Washington Hospital

Profiles in Improvement: Lynn Eschenbacher of Duke University Hospital

Profiles in Improvement: Doug Bonacum of Kaiser Permanente