Institute for Healthcare Improvement: Improvement Stories

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Improvement Methods

IHI.org has two types of Improvement Stories:

IHI.org Stories that describe the changes and results in specific organizations.
Improvement Project Reports from IHI.org users that describe improvement projects in their organizations.

We all learn from others' experiences testing and implementing changes in real settings — who should be on the team; what measures were tracked; which changes worked best or didn't work at all; and what lessons were learned.

Improvement Project Reports, submitted by IHI.org users, accelerate our learning. In the spirit of "all teach, all learn," we encourage you to share your Improvement Report with the IHI.org community. Please click the Submit an Improvement Report button below.

Choose the story types you would like to see:

Improvement Project Reports
IHI.org Stories

only the story types I've requested

Profiles in Improvement: John Kitzhaber of the Estes Park Institute
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. Listen to the story of Gov. John Kitzhaber of the Estes Park Institute.

Profiles in Improvement: John Senders of the University of Toronto
Who’s improving health care? People are. Listen to the story of John Senders of the University of Toronto.

Profiles in Improvement: Jason Stein of Emory University Hospital
Who's improving health care? People are. Listen to the story of Jason Stein of Emory University Hospital.

Improvement Tip: Want a New Level of Performance? Get a New System
When we come to see that performance features are system properties, we come to realize that most problems in organizations come from the structure of the systems themselves. If we are unhappy with the results of those systems, the remedy lies in changing work processes. Improve the design to change the result.

Collaboratives Can Accelerate and Spread Improvement
Large organizations and multi-hospital systems describe their experiences with using IHI's Breakthrough Series Collaborative model as a highly effective way to accelerate widespread improvement.

Profiles in Improvement: Jody Crane of Mary Washington Hospital
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. Listen to the story of Jody Crane of Mary Washington Hospital.

Profiles in Improvement: June Simmons of Partners in Care Foundation
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. Listen to the story of June Simmons of Partners in Care Foundation.

Profiles in Improvement: William Peters of Delnor Community Hospital
Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. Listen to the story of William Peters of Delnor Community Hospital.

Developing a Culture of Quality in a Department of Medicine
The Beth Israel Deaconess Medical Center Department of Medicine (Boston, Massachusetts, USA) successfully designed and implemented a comprehensive Quality Improvement and Patient Safety (QI/PS) program that includes a peer review process; a medical patient care committee; the education of house officers, medical students and faculty in modern QI/PS strategies; multidisciplinary disease management working groups; departmental QI initiatives; and division-based dashboards and divisional improvement projects.

Quality and Patient Safety on the Radio
This series of downloadable podcasts on XM Radio’s ReachMD taps into the thinking and activity of the quality improvement movement and features IHI experts and leaders.

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