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Error Proofing:
Use Constraints

A constraint restricts the performance of certain actions. A door that blocks passage into an unsafe area is a constraint. Constraints are an important method for error proofing because they can limit the actions that result in errors. They do not just make information available in the external world but make the information available within the product or system itself. To be effective, constraints should be visible and easy to understand.

Constraints can be built into a process so that accidental stopping or an unwanted action that will result in an error can be prevented. Constraints can also be used to make sure that the steps performed in a process or when using a product are accomplished in the correct sequence.




Examples of Tests of this Change

The batch records for the manufacture of a pharmaceutical product often had to be reworked because of missing information. This caused delays in shipping the product. To reduce this source of errors, the computers that were used to produce the batch records were programmed not to allow a record to be printed unless all the required information was filled in.

Certain types of medications cannot be taken at the same time without harmful side effects.  Many pharmacies keep a computerized record of the medication that people are presently taking.  If a new medicine that is prescribed should not be taken at the same time as one presently being taken, the computer will signal that the prescription should not be filled.


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