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Focus on the Product or Service:
Reduce the Number of Components

Reducing handoffs is one of the change concepts for simplifying a process. Similarly, reducing the number of component parts is a way to simplify a product. Benefits accrue to manufacture, to the customer, and to those repairing or maintaining the product. Components in this context can mean component parts, ingredients, or multiple types of the same component.

Reduction of components can be achieved in different ways. One way is through design of the product so that one component performs the functions previously performed by more than one. Another method is to standardize the size, shape, or brand of similar components. A third method is to package components into modules.




Examples of Tests of this Change

A pharmaceutical manufacturer realized that often people were using more than one of their products at the same time because they had more than one ailment. This necessitated multiple purchases and some "bookkeeping" to take the correct pills at the correct time. From interviews with doctors, pharmacists, and patients, they determined some of the most frequent combinations of drugs taken. They then developed pills that contained the multiple medications. This was particularly helpful for the elderly, who often had trouble keeping track of the multiple medications that they needed.