Materials from these webconferences, hosted by the National Quality Center for Part A and B Ryan White Program grantees on May 10, 2007, and for Part C and D on June 14, 2007, provide a basic foundation on measuring the quality of HIV care and services. The webconferences also include a grantee's perspective on lessons learned and best practices in developing performance measures to support quality efforts.

Learning objectives include:

• Understand the balance of performance measurement and quality improvement activities and be able to identify and implement key performance measurement steps
• Develop clinical and non-clinical performance indicators and data collection strategies
• Know how to access existing resources on performance measurement

Materials from the calls, available here in the downloadable ZIP file, include:

• Intro to Performance Measurement for Part A&B
• Part A&B example - Portland, Oregon, TGA
• Intro to Performance Measurement for Part C&D
• Part C&D example - University of Texas (UT) Southwestern Medical Center, Dallas, Texas
   

The following tools and resources may be useful as you begin your work on performance measurement:

• Measuring Clinical Performance: A Guide for HIV Health Care Providers
• National HIV Quality of Care (HIVQUAL) Project
• HIVQUAL Project Sampling Methodology
• Simple Data Collection Planning
• Research Randomizer
• National Quality Measures Clearinghouse

Download the file for full instructions.

**Please note that the downloadable tool file is in ZIP format, and contains four PowerPoint files. Windows XP will automatically open the ZIP file; for other operating systems a tool like WinZip (or other free alternatives) should be used.