This guide, revised in 2006, details a step-by-step performance measurement process. Incorporating a scientific approach into quality improvement efforts, as detailed in this tool, allows HIV health care providers to:

• Define areas of excellence within a facility or system
• Identify target areas for improvement
• Determine whether improvement efforts yield measurable improvements in patient care
• Design improvement work to improve patient care and employee satisfaction, make processes more efficient, reduce costs, and improve competitiveness for grant funding

This publication was developed by the New York State Department of Health AIDS Institute and the AIDS Education and Training Centers (AETC) National Resource Center, with the support of a grant from the HIV/AIDS Bureau, Health Resources and Services Administration.

Download the tool for complete instructions.