This Technical Assistance (TA) Manual introduces and explains quality improvement strategies recommended by the HIV/AIDS Bureau, including three models: The Learning Model, The Improvement Model, and the Care Model.
These models form the theoretical foundation for successful, field-tested quality management interventions. The authors further demonstrate how to apply the three theoretical models in a clinical setting — a translation from theory into practice.
Building an infrastructure for quality, creating the quality management plan, and implementing the plan are explained in depth. The TA Manual incorporates detailed descriptions of key quality improvement strategies, including measurement and utilization of data. In addition, lessons learned from the collective experience of teams working to improve care and services for those living with HIV/AIDS are introduced to demonstrate the reality of quality improvement in this field.
The manual is intended to provide the tools necessary for staff in Ryan White CARE Act Title I settings to develop and implement an effective quality management program; organizations that are not Ryan White CARE Act grantees can also benefit from these tools and recommendations.
Note: This TA Manual represents the output of the Title I Improving HIV Care Demonstration Project, Synthesis Meeting, and site visits, as well as insights shared by the New York and Houston EMA teams.
