The New York State AIDS Institute is committed to furthering and enhancing HIV/AIDS consumer involvement in relevant policy and program decision-making in the health care settings of ambulatory care programs with which it works. As a result of that commitment, the Institute established a Consumer Advisory Committee (CAC) to provide direct input to its Statewide Quality of Care (QOC) Program. Members of the CAC represent diverse communities in New York State affected by the HIV/AIDS epidemic. This guide was developed by the CAC to assist programs and consumers throughout New York State in the creation and improvement of methods to involve consumers in HIV/AIDS healthcare programs, ultimately, improving the quality of HIV health care provided by those programs.

In addition to this guide, the AIDS Institute has developed other resources designed to enhance and support consumer involvement in quality improvement activities, including the consumer-training curriculum, Making Sure Your HIV Care Is the Best It Can Be, and the Patient Satisfaction Survey.

Download the Tool for complete instructions.