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A modern paradigm for improving healthcare quality
Massoud R, Askov K, Reinke J, Franco LM, Bornstein T, Knebel E, MacAulay C. A modern paradigm for improving healthcare quality. QA Monograph Series 1. Bethesda, Maryland: US Agency for International Development (USAID) by the Quality Assurance Project; 2001.

This publication describes four approaches to quality improvement: individual problem solving, rapid team problem solving, systematic team problem solving, and performance improvement. Included are various activities and tools used in quality improvement practices.

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