 Accomplishing system-wide improvement of care for people living with HIV/AIDS disease requires the support and participation of everyone in the organization. This includes not only your clinical staff, but anyone who is involved in patient care. In addition, it is essential that the efforts to improve care are actively supported by the organization’s leadership, including the CEO and Board of Directors. An organization will typically identify a core team of staff to drive the improvement work, but successful implementation of change requires the participation of everyone in the organization.
For more information and general tips on forming the team, see Improvement Methods. |
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Example One:
Aim: The clinic will improve care of HIV/AIDS patients by making changes in the following areas: self-management and adherence; decision support for clinicians; clinical information systems; delivery system design; community linkages; and leadership.
Team:
System/Team Leadership: Primary Care Physician and Nursing Director
Technical Expertise: Senior Physician
Day-to-Day Leadership: Program Manager
Additional team members: Community Health Nurse, Case Manager, Clerical Staff |
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Example Two:
Aim: Redesign and coordinate services provided at the health center or clinic in order to achieve quality clinical and functional outcomes, improve our patients’ perceptions of their health status, and improve the overall care provided at the center or clinic.
Team:
System/Team Leadership: Vice President of Ambulatory Services
Technical Expertise: Family Medicine Physician
Day-to-Day Leadership: Nurse Manager
Additional team members: Biostatistician, Social Services Counselor, Nurse Practitioner
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See how Fair Haven Health Center used the Model for Improvement to dramatically improve care for their patients with diabetes.
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