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Clinical Information System:
Use the Registry to Provide Feedback to the Care Team and Leaders
  1. Decide which elements or fields in the registry, and which subgroups of patients, to report on. For example, use the system to generate individual patient reports and population reports to survey progress over time.
  2. Develop a format for feedback.
  3. Decide who receives feedback and how often.

Tips
  • Keep it simple.
  • Avoid the consensus approach.
  • Query providers and other staff regarding data that would be useful for them.
  • Use the registry to report both client-specific and clinic-wide data. Include data on:
    • Clinical measures
    • Social issues
    • Follow-up/"no-shows"
    • Counseling and testing
    • Subspecialty services (e.g., gynecology, mental health, dermatology, dental, etc.)
  • Allow for formatting suggestions after the first draft, but do not try to reach consensus across all end-users.
  • Use feedback reports that are automated and easy to produce.
  • Send monthly reports to Board members, senior leaders, and the team.
  • Report findings in provider meetings to share successful strategies and support compliance with standards of care. Show blinded or unblinded comparison data to motivate providers.
  • Have managers evaluate and support outliers.
  • Incorporate Continuing Medical Education with data feedback as a decision support service to providers.
  • Standardize reports across teams for easy interpretation and comparison.



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Clinical Information System

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