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Clinical Information System:
Use the Registry to Generate Reminders and Care Planning Tools for Individual Patients
  1. Use patient treatment record forms that include services needed at time of visit:
    • Include a flow sheet to help monitor clinical data and track trends.
    • Insert screening alerts for providers (e.g., for Pap smears, PPDs).
    • Before a visit, print out current information from the registry.
  2. Periodically, use the registry to generate lists of patients who have missed or are overdue for a service. Database queries might include the following:
    • Patients due for annual assessments
    • Patients due for Pap smear or PPD placement
    • Patients needing nutritional assessments
    • Patients missing prescription referrals
    • Patients overdue for immunizations
  3. Use the registry to generate lists of high-risk patients for specialized care and follow-up. Database queries might include the following:
    • Patients hospitalized in past month
    • Patients with CD4 counts under 200
    • Patients on HAART with detectable viral loads
    • Women with abnormal Pap smears
    • Patients with hepatitis B or C co-infection
    • Patients with tuberculosis co-infection
    • Patients with chemical dependency
  4. Divide the population of people living with HIV/AIDS disease into categories (e.g., HAART-naïve or experienced, ethnicity, language, insurance, needs/limits, homelessness) to identify special needs.
  5. Decide how to handle patients with missing services. Consider using planned visits in the group and individual settings, and fitting HIV/AIDS disease care into acute care visits. (See Delivery System Design.)
  6. Use the registry to identify the underinsured population to solicit for special services and medical assistance programs.

Tips
  • If your site also cares for patients without HIV/AIDS disease, determine how to identify patients with HIV/AIDS prior to a visit, and create a process to ensure that the treatment record form is on the patient record in the examining room.
  • Determine if your appointment system has the capability to flag patients with HIV/AIDS.
  • Flag patient records to help identify patients with HIV/AIDS.
  • Customize initial intake and annual assessment forms to include clinical reminders for providers and nursing staff.
  • Use these lists to send reminders by mail or make follow-up phone calls. To protect confidentiality, do NOT use postcards. Establish at the initial intake of patient information how the patient wants to be contacted and what type of information to leave in messages; update annually.
  • Create a take-home patient summary sheet.
  • Create electronic links between the registry and mailing programs.