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Self-Management:
Train Providers and Other Key Staff on How to Help Patients with Self-Management Goals
  1. Select a self-management curriculum that has been tested and found to be effective. Ensure that it contains information on assessment of readiness for change, self-management terminology, and the Care Model.
  2. Train everyone on the health care team (including volunteers and lay health workers), using a skilled trainer, if possible.
  3. Define tasks and roles (e.g., who will set the action plan, who will do follow-up, who will fill out the assessment form and assign them).
  4. Test the self-management tool with one provider and team working with several patients.
  5. Provide follow-up education for providers. Review the self-management tool and gradually add layers of competence and complexity.

Tips
  • Use interactive training techniques whenever possible. Include role-playing and case studies.
  • Provide "homework" and in-class assignments.
  • Have peers present information if possible.
  • Provide examples and data from the experiences of other groups.
  • Use a provider sign-in sheet.
  • Let self-management coaches self-select. Those who are comfortable with the self-management approach are the most effective coaches.
  • Start on a small scale.
  • Let patient concerns lead discussions.



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