Organization of Health Care:
Integrate Collaborative Models (Model for Improvement and Care Model) into the "Fabric" of the Organization
- Educate entire staff about the Care Model and the Model for Improvement.
- Justify the time and cost of integrating the models. Use the data generated regarding improvements to enhance the image of the health center or clinic in the eyes of both internal leaders (e.g., CEO, Board members) and external leaders (e.g., funding institutions, HMOs, JCAHO).
- Make quality part of everyone’s job:
- Hold staff accountable for quality improvement through performance reviews.
- Include quality-related tasks in job descriptions.
- Address quality-related tasks in policies and procedures.
- Make the models the basis for all quality efforts.
|
