Organization of Health Care:
Assign Accountability for Continued Clinical Improvement at All Levels of the Organization
- Encourage the senior leaders to provide time for a day-to-day team leader to manage the initiative.
- Assign accountability for day-to-day leadership for continued clinical improvement.
- Ask the senior leader to identify an enthusiastic and respected clinician to champion the work and the team. Establish accountability of the clinical leaders for improvement activities. Ensure that clinical leaders develop improvement knowledge and skills.
- Have the clinical leader spearhead the engagement of other senior leaders. Ensure that the clinical leader reports to staff and the center about improvement activities.
- Gain the partnership and trust of the CEO and the medical director so that they will formally delegate authority to the team to make change.
- Select the improvement team and establish a regular meeting time. Make leaders and the team accountable for improvement.
- Engage administrative and clinical staff in the improvement activities, so that people at all levels are aware of the beneficial changes.
- Regularly evaluate the team process as evidenced by regularity of meetings and reaching set goals.
- Make maintaining the progress part of ongoing work and part of all job descriptions.
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