
Optimizing Patient Flow: Moving Patients Smoothly Through Acute Care Settings
Institute for Healthcare Improvement. IHI Innovation Series white paper. Optimizing Patient Flow: Moving Patients Smoothly Through Acute Care Settings. Boston, Massachusetts: Institute for Healthcare Improvement; 2003.
IHI Innovation Series white paper
Because waits, delays, and cancellations are so common in health care, patients and providers assume that waiting is simply part of the care process. But recent work on assessing the reasons for delays suggests otherwise.
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