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Change Ideas for Operational and Clinical Improvement in the Emergency Department

These change ideas and strategies for improvement were developed as part of IHI's Learning and Innovation Community on Operational and Clinical Improvement in the Emergency Department. Participating organizations are testing these changes, and they will be refined based on the results of that testing.

 

The change package provides structure on change concepts that work within emergency departments and a better way to categorize them. The ideas are organized by the following topics:

  • Operational: Strategies and change ideas to impact length of stay (LOS) in the ED 
  • Patient Satisfaction: Strategies and change ideas to impact patient satisfaction
  • Workforce: Strategies and change ideas to impact staff satisfaction and retention



IHI ED Community Change Ideas Dec07
IHI ED Community Change Ideas Dec07